Title: ASSISTANT INFORMATION SYSTEMS ANALYST
Salary: $3,106.00 - $4,903.00
The Air Resources Board (ARB) is a dynamic and innovative leader in setting and implementing controls to protect and improve air quality for the citizens of California. ARB's scientific and technical programs rely extensively on web-based information systems.
The mission of the Office of Information Services (OIS) is to leverage the most effective information technologies available to achieve ARB's program goals.
The Technical Support Section (TSS) supports the end-user devices, printer services and the network infrastructure. TSS is seeking highly motivated individuals that believe they can use their desire for individual growth to improve the quality of the IT services and support the Section provides to ARB staff.
The primary duties and responsibilities of this position are to analyze and troubleshoot repairs, assist users with average complexity standard application support, install updated equipment and software, analyze, test and implement enhancements to current systems. The successful candidate will also perform analyzes of average difficulty in supporting and problem solving the network infrastructure and its connectivity, including but not limited to, assisting with refreshing and setting up network equipment. The successful candidate will serve as a secondary technical staff member to assist end users with researching and resolving problems for end users' smart devices; assist with the administration of the Mobile Device Management (MDM) administration, configuration, and documentation processes.
DESIRABLE QUALIFICATIONS: Highly desirable qualifications include: 1) a love of information technology; 2) excellence in customer service; 3) a solid understanding of personal computer hardware and Microsoft operating systems; 4) a continuous desire to learn; 5) a positive attitude; and 6) the ability to manage your time effectively. Desirable qualifications include: 1) organization skills; 2) writing and documentation skills; and 3) a basic understanding of network and/or data communications.
WHO MAY APPLY:
Electronic applications WILL NOT BE ACCEPTED. Applicants will be screened and only the most qualified candidates will be interviewed. This vacancy may be subject to SROA/Surplus provisions. Surplus applicants must attach a copy of their surplus letter with a completed standard State application (STD 678). On page one of your State application you must clearly indicate the basis of your eligibility: list appointment, transfer, SROA, surplus, re-employment, or reinstatement.
If interested, please submit a completed standard State application (STD 678) with cover letter and resume in hard copy format to Virginia Penagos at the above mailing address.
|Working Title||Position Number|
|Assistant Information Systems Analyst||673 - 875 - 1479 - XXX|
|Full Time||Permanent month(s)|
|Final Filing Date:||Department Link:|
|Contact Unit/Address||Contact Name/Phone|
|OIS/Technical Support Section
1001 I Street, 8th Floor
Sacramento, CA 95814