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Salary: $4,711.00 - $5,900.00
Posted: 08/11/2014

Job Description:
Tax Compliance Statement **IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

We are seeking a self starter that is looking for an exciting new challenge to join the INC Liaison Desk Training Team. Under the general direction of the Administrator I the incumbent will function as an advanced journeyperson with responsibility for: serving as an expert to others in indentifying, documenting and resolving complex or sensitive technical issues, interacting with others at all levels in and out of the organization, and evaluating the use of technology for improving the effectiveness and efficiency of program operations. The incumbent will also participate on projects and teams that affect the Filing Enforcement Section.


  • Working knowledge of the INC Application, TI, BETS, & ARCS.
  • Knowledge of WASS Application.
  • Experience with PIT and/ or BE Tax Laws.
  • Familiar with FTB Collection Process.
  • Familiar with FTB Compliance System processes (DLC, CFE & FE)
  • Familiar with reviewing, analyizing and writing Business Rules and Requirements and Use Case Analysis.
  • Understanding of the Non-Filer Process.
  • Strong Analytical skills, techniques and business writing.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and in a team environment.
  • Willingness to adjust work schedule to meet operational needs.
  • Strong organizational and multi-tasking skills.
  • Proficiency in MS Office (Outlook, Word, Excel and Power Point).
  • Ability to effectively deal with the public and establish and maintain a positive working relationship.
  • Contact Center Experience.

Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

Interested applicants must submit ALL of the following documents:

In order to be considered for this position, interested applicants must submit a supplemental application. Your response must be no more than one type-written page in length, using 12-point font, 1 inch margins and include your first and last name in the upper right-hand corner of the page. Respond to the following supplemental statement:

  • Describe your experience in evaluating compliance practices and policies and how you draw logical conclusions and make sound recommendations.

  • For the statement above, include the following:

    • Years of experience
    • Employer(s) name
    • Your position/title
    • Supervisor’s name who can verify the information

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: LaJena Jordan at M/S F-180 . Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA #1415-0567

Additional Information:

Working Title Position Number
Senior Compliance Representative 564 - 765 - 8620 - 001
Location County
Filing Enforcement Section/INC Liaison Desk SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento Ca, 95812
LaJena Jordon
(916) 845-5086

Special Requirements:
Background Check Required

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.