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Salary: $2,817.00 - $4,579.00
Posted: 07/01/2014

Job Description:

When applying for this position, please note on your application: Position #815-601-5157-003 RPA (13-751).

The California State Teachers’ Retirement System (CalSTRS) is seeking a motivated individual for an exciting career as a STAFF SERVICES ANALYST (GENERAL) . Join us in our beautiful LEED Platinum Certified headquarters building in West Sacramento, overlooking the Sacramento River within walking distance of restaurants and shops in historic Old Sacramento. Enjoy the full service café, free on-site gym and parking fees of only $45.00 per month.

Please click here for the duty statement.

Looking for something exciting with continuous opportunities to learn new things? The IT Administrative Support Team within the Technology Services Branch has an opening for a Staff Services Analyst. The Program Planning Analyst provides a range of analytical services related to program performance reviews, communication planning and resource management planning. The incumbent also provides back up support to the branch budget and human resource analysts.

Essential Functions:

Under supervision, is responsible for data steward activities for the Technology Services Branch. Plans and facilitates meetings with managers to identify, define and refine appropriate performance measures in accordance with CalSTRS Balanced Scorecard methodology. Assists in developing data collection methods, setting appropriate performance measures targets, and establishing appropriate reporting mechanisms for business reviews. Updates performance measure dashboards and business plans as necessary. Assists in identifying and documenting trends and changes impacting Branch goals and objectives. Support, collaborate and track Technology Services business plan activities related to achieving performance targets.

Assists in the development of communication plans related to various work activities. Helps support and facilitate the execution of the communication plan with the Technology Services leadership team through electronic communications, informational sessions and/or demonstrations. Coordinate with BusinessRenew Change Management in the completion of on-going business readiness assessments. Review and provide input to business readiness action plans. Supports branch leadership in the development and execution of action plans.

Responsible for developing and maintaining resource management data and reports. Update resource management database on new projects, initiatives, and staff resources. Analyze data and create management reports as needed. Assist with resource capacity planning. Assist in presenting and reporting status to Technology Services leadership.

Assist in researching emerging practices and trends within the technology industry. Develop technical briefing on findings.

Serves as the Architecture and Standards Council (ASC) coordinator. Responsible for preparation of meeting materials and agenda, documenting meeting decisions, creation of minutes and distribution to appropriate parties

Desirable Qualifications:

  • Ability to exercise a high degree of initiative and independence
  • Ability to effectively manage multiple priorities
  • Creative problem solving skills
  • Excellent interpersonal and communication skills
  • Excellent organizational, writing, and analytical skills
  • Enjoy working in an open space environment with a collaborative team approach
  • Demonstrated ability to work with others as a contributing team member
  • Knowledge of Microsoft Word, Excel, Access, PowerPoint, and Adobe Acrobat
  • Have good attendance, be punctual, and dependable

Agency Description

The California State Teachers' Retirement System, with a portfolio valued in excess of $181.1 billion, is the largest educator-only pension fund in the world. CalSTRS administers a hybrid retirement system, consisting of traditional defined benefit, cash balance and voluntary defined contribution plans, as well as disability and survivor benefits. For 100 years CalSTRS has served California's public school educators and their families, who today number 856,000 from the state’s 1,600 school districts, county offices of education and community college districts.

Our employee recognition program, Virtuosity, garnered the 2012 Best Practice Standards Award for Best Overall Recognition Program from Recognition Professionals International! The international award celebrates employee recognition innovations that enhance organizational performance. This award is a clear recognition of our employer of choice commitment, as CalSTRS continues to emphasize the importance of our core values and mission statement.

CalSTRS Core Values: A set of attitudes, beliefs and behaviors that define CalSTRS and its employees.

  • Customer Service: We never compromise on quality as we strive to meet or exceed the expectations of our customers.
  • Accountability: We operate with transparency and accept responsibility for our actions.
  • Leadership: We model best practices in our industry and innovate to achieve higher standards.
  • Strength: We ensure the strength of our system by embracing a diversity of ideas and people.
  • Trust: We conduct ourselves with integrity, acting ethically in every endeavor.
  • Respect: We respect the needs of our members, co-workers, and others, treating everyone with fairness, honesty, and courtesy.
  • Stewardship: We recognize our fiduciary responsibility as the foundation for all decision-making.

CalSTRS Core Competencies: Behavioral characteristics that are essential for the success of each contributor and are directly related to the success of CalSTRS as a whole.

  • Adaptability / Flexibility: Adapts well to changes, approaches change positively, and adjusts behavior accordingly.
  • Communication: Demonstrates applicable job-related written, oral, and listening skills.
  • Customer / Client Focus: Identifies and responds to current and future client needs.
  • Teamwork: Participates as an active and contributing member of a team to achieve team goals.
  • Work Standards / Quality Orientation: Sets high quality work standards while displaying a high level of effort towards completing assignments in a timely manner.

The following appointment options may be considered when filling this position: list appointments, lateral transfers, reinstatements, training and development assignments, out-of-class assignments, limited-term appointments, etc. To find out how to become a civil service employee, please go to the State Personnel Board’s website at:

Candidate may be selected by resume review only.

(1) Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.

(2) The position may be subject to the disclosure and disqualification requirements concerning economic conflict of interest in government work, pursuant to the CalSTRS Conflict of Interest Code and the Political Reform Act.

(3) Applicants will not be considered if the application is not completed appropriately and/or if required additional information is not submitted with the application.

How to Apply:

Interested individuals should submit a STD 678, Examination and/or Employment Application (Rev. 12/06 or later) to the address below. Surplus applicants must attach a copy of their letter. The STD. 678 can be accessed through the State Personnel Board website at

Additional Information:

Working Title Position Number
Program Planning Analyst 815 - 601 - 5157 - 003
Location County
Technology Services / Enterprise IT Governance YOLO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
07/23/2014 None Specified
Contact Unit/Address Contact Name/Phone
State Teachers' Retirement System
P.O. Box 15275, MS 31
Sacramento, 95851-0275
Human Resources

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.