Title: BUSINESS TAXES REPRESENTATIVE Salary: $3,106.00 - $4,810.00 Posted: 06/30/2014
This position is currently located in Van Nuys but will relocate to Glendale; moving expenses will not be paid. Under close supervision of the Business Taxes Administrator I, the Business Taxes Representative (BTR) is assigned cases by terminal digit and/or other means on active, closed, and revoked sales and use tax accounts up to, but not limited to, $50,000. (In general, accounts over that amount are assigned to the specialist.) The BTR must keep the supervisor informed of complex issues on assigned cases. The accounts are worked from the office by telephone and/or mail using an inside collection program. When necessary and warranted, field calls will be made to the business location and/or other locations. Work is performed by use of a personal computer in accessing the individual’s caseload. Actions taken are initiated and recorded on the personal computer, as are the case notes. Performs other job related duties as required.
Training requirements for this position may include overnight travel for up to five consecutive nights.
The position requires the incumbent to be fingerprinted.
The position is located in a high-rise building.
In addition to the Standard State Application (Std. 678) and a copy of transcripts to verify educational requirements, no more than a one-paged typed response to the following supplemental questions must be submitted with your application. Applications submitted without a completed questionnaire will not receive further consideration for this position.
Please explain your knowledge of the Board of Equalization, including the specific duties of the BTR in the District
Describe your experience with working in Collections.
Please provide examples of customer service experience.
Applications will be screened and only the most qualified candidates will be scheduled for an interview.
290 - 293 - 8690 - 017
SUTD - Van Nuys District Office
Final Filing Date:
SUTD - Van Nuys District Office 15350 Sherman Way, Ste 250 Van Nuys, CA 91406
Paolo Maniego (818) 904-2468
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