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CHILD SUPPORT SERVICES, DEPARTMENT OF

Title:  SYSTEMS SOFTWARE SPECIALIST II (TECHNICAL)
Salary: $5,561.00 - $7,310.00
Posted: 08/12/2014

Job Description:

TTY/TDD 888-220-1750

Position number 817-421-1373-GGG

This position is pending budget approval.

Please note that this is a re-advertisement of a position that had an original final file date of until filled.

The Department of Child Support Services (DCSS) is currently accepting applications for a permanent full-time Systems Software Specialist II (Technical). The mission of the Department is to promote the well-being of children and the self-sufficiency of families by delivering first-rate child support establishment, collection, and distribution services that help both parents meet the financial, medical, and emotional needs of their children. This is a great opportunity to work for a progressive and innovative organization that cares about California’s children, and to work with individuals who value and care about their staff. DCSS provides an environment where creativity and productivity are encouraged, recognized and rewarded. DCSS is a diverse, family-friendly organization that is conveniently located off Hwy 50 with FREE PARKING. To be considered for this Job Opportunity, applicants must have permanent civil service status, be reachable on an employment list, or have reinstatement eligibility.

JOB DESCRIPTION:

This position requires the incumbent maintain consistent and regular attendance, communicate effectively and professionally (both orally and in writing) in dealing with the public and/or other employees, develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools and equipment, complete assignments in a timely and efficient manner, and adhere to all departmental policies and procedures.

Under the general supervision of the Environments Administration Supervisor (SSS III Supervisor), the Systems Software Specialist II (Technical) [SSS II] works with the Environments team to support the daily operations of the middleware software environments for the Child Support Enforcement (CSE) System. The incumbent coordinates with the Release Manager and Development Teams to determine priorities, schedule new software upgrades and to support the operational service of the system administration, development, system test, performance test and production environments, works closely with the configuration management team members and system administrators to plan and execute production environment enhancements, upgrades and maintenance, serves as the subject matter expert on many middleware software support activities, creates and reviews scripts developed to support software the environment system software, participation in and oversight of the projects operational service principals and software delivery standards, and performing complex analytical studies of the CSE project delivery methods and identifying and recommending solutions to meet the software deployment schedule. The SSS II reviews and analyzes change requests to determine the scope of work and estimate the level of effort and writes technical specifications, identifies and resolves the most complex problems, coordinates and ensures accurate problem definition and resolution, assists in development and improvement of plans, processes, procedures, standards and priorities, creates and maintains reports on the status of technical issues and activities, maintains direct knowledge of and applies all relevant technical processes, procedures, and quality standards. The incumbent is responsible for providing strategic direction to DCSS Technology Services Division Management in prioritizing the most complex system projects and achieving the best use of available hardware and software resources. The SSS II conducts business activities in a professional manner that leads to superior customer satisfaction and delivers services that meet or exceed the customer’s expectations.

ESSENTIAL FUNCTIONS:

Performs as a Technical Systems Architect of the Environments Administration with responsibility as a team leader for supporting the daily operational services of the system administration, development, system test, performance test and production environments and middleware software for the CSE System, supports Websphere Application Server (WAS), coordinates with the Release Manager and Development Teams to determine priorities, schedule new software installs and upgrades to all environments.

Works closely with Environments Unit staff and Department of Technology Data Center administrators as a high-level technical specialist to plan and execute production environment enhancements, upgrades and maintenance, supports all the middleware installed on for the CSE system, serves as the subject matter expert on many operational service activities, proposes process improvements and additions as needed, creates and reviews scripts developed to support software code builds and deployment.

Assists in development and improvement of plans, processes, procedures, standards and priorities, creates and maintains reports on the status of technical issues and activities, maintains direct knowledge of and applies all relevant technical processes, procedures, and quality standards, and reviews and analyzes change requests to determine the scope of work and estimate the level of effort and writes technical specifications. Participation in department wide teams evaluating Change Requests and Impact Analysis Packages proposing system changes as they relate to the delivery of CSE System software through the project software delivery standards.

DESIREABLLE QUALIFICATIONS:

•Experience in IBM Websphere Administration •Experience in monitoring tools such as nmon, topas, Wily •Experience in scripting languages such as Perl, Korn, ANT •Experience in AIX Administration •Experience in TAMe Administration

WHO MAY APPLY/FILING INSTRUCTIONS:

ALL INTERESTED APPLICANTS MUST SUBMIT A STANDARD STATE APPLICATION FORM (STD. 678) available at www.job.ca.gov , under “My Profile” AND A COVER LETTER. YOUR STATE APPLICATION MUST CLEARY INDICATE THE POSITION NUMBER AND TITLE FOR WHICH YOU ARE APPLYING ALONG WITH AN ORIGINAL SIGNATURE. Individuals who are currently at the Systems Software Specialist II (Technical) level or who are eligible for transfer or list appointment to this level are encouraged to apply. In the Explanations section on the State application, indicate basis of eligibility (ie: list, transfer, Surplus, reinstatement, etc.). Appointment may be subject to SROA/Surplus restrictions. Surplus applicants must attach a copy of their surplus letter with their application. If your eligibility is based on an examination, you must submit a copy of your examination results with your application.

NOTE:

Applications will be screened and only the most qualified will be interviewed.

If you are applying for more than one recruitment, a separate application is required for each recruitment for which you would like to be considered. Please do not staple your application.

Benefits information can be found on the CalHR website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov.

PLEASE NOTE: Possession of minimum qualifications will be verified prior to interview and/or appointment. If it is determined an applicant does not meet the minimum qualifications, the applicant shall be notified and may be removed from the eligibility list.



Additional Information:

Working Title Position Number
Systems Software Specialist II (Technical) 817 - 421 - 1373 - GGG
Location County
Rancho Cordova SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
08/26/2014 None Specified
Contact Unit/Address Contact Name/Phone
Personnel
PO BOX 419064 MS631
Rancho Cordova, 95741-9064
Donna Aguilar
916-464-5200
PersonnelHelp@dcss.ca.gov

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.