Link to Dept Website

Salary: $5,076.00 - $6,670.00
Posted: 05/05/2014

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

Under the general direction of the Administrator II of the Information Validation Section (IVS) Support Unit, the Program Specialist (PS I) is responsible for performing the most difficult assignments and studies, and serves as a highly skilled specialist and consultant with broad responsibilities for implementation, coordination, and review of the IVS workloads. The IVS workloads include reviewing Personal Income Tax, Estates and Trusts and Composite return filing. The IVS PS I has extensive knowledge of State and Federal Personal Income Tax laws in order to understand filing requirements and compliance issues. The PS I identifies immerging audit issues and strategizes with other Audit groups throughout the department on how to handle. In addition, the PS I makes determinations on when to allow, deny, audit or refer claims for refunds. The PS I provides technical support and guidance to the IVS Audit staff, the section’s managers, supervisors, analysts, and technical support staff. The PS I works independently and consistently demonstrates good judgment and initiative in order to plan, organize, and manage multiple assignments, workloads, and/or projects so that work is completed efficiently and timely.


  • Strong knowledge in Personal Income Tax law.
  • Excellent interpersonal skills and ability to establish and maintain good working relationships with others.
  • Excellent written and verbal communication skills and ability to communicate effectively with staff.
  • Knowledge of FTB's practices, policies, and procedures in the application of Federal and State tax laws.
  • Ability to research and analyze sensitive and complex tax issues to determine compliance.
  • Ability to promote trust and credibility with staff and peers.
  • Working knowledge of Personal Income Tax, Pass-Through-Entity, Estates and Trusts, and Corporation Tax law.
  • Maintain a positive attitude and demonstrate the ability to support the vision and goals of the department.
  • Ability to be objective and impartial in analyzing facts and making recommendations.
  • Ability to handle change and multiple priorities.
  • Self motivated, positive, team player.
  • Ability to effectively plan and prioritize work to meet objectives and timelines.
  • Experience using database systems: PASS, PAWS, TI, RV.

Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

Interested applicants must submit ALL of the following documents:

In order to be considered for this position, interested applicants must submit a supplemental application. Your response must be no more than one type-written pages in length, using 12-point font, 1 inch margins and include your first and last name in the upper right-hand corner of the page. Respond to the following supplemental statement:

  • Describe a situation where you were given an assignment to analyze very technical and complex information on a topic that was unfamiliar to you.
    • What was the situation?
    • What actions did you take?
    • What was the outcome?

  • Provide the name(s) of your supervisor/manager and phone number who can verify the information.

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Melanie Ortega at M/S L 170. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Teleworking is currently not available. Multiple positions may exist for this vacancy.

RPA #1314-4674

Additional Information:

Working Title Position Number
Program Specialist I 564 - 732 - 4364 - 001
Location County
Information Validation Section SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Exam Unit
P. O. Box 550
Sacramento, CA 95812-0550
Melanie Ortega
(916) 845-7795

Special Requirements:
Background Check Required

Use your browsers "BACK" button to return to your results/listing page.

Start A New Search

Enter your email address to be notified when new PROGRAM SPECIALIST I, FRANCHISE TAX BOARD vacancies are posted.

Start A New Search

View in Printer
Friendly Format

Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.