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FRANCHISE TAX BOARD

Title:  STAFF OPERATIONS SPECIALIST, FRANCHISE TAX BOARD
Salary: $4,833.00 - $6,050.00
Posted: 05/05/2014

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

JOB DESCRIPTION :
Under the direction of the Administrator I of the Bureau Analyst Resource Team, the incumbent serves as the business area analyst for division and department wide projects. The incumbent will be responsible for communicating with external and internal clients. The incumbent acts as a project leader on workload related studies, is the primary contact for system issues impacting collection programs, and serves as an advanced technical specialist. Tasks may include using a variety of resource materials to plan and prepare specialized analytical studies to implement projects, Budget Change Proposal preparation, and Feasibility Study Report development. The incumbent will develop business and technical requirements to support program objectives, conduct studies on existing programs and/or procedures, evaluate data/information, and make recommendations to effectively and efficiently achieve stated goals.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

DESIRABLE EXPERIENCE/QUALIFICATIONS :
  • Knowledge of the strategic planning principles and concepts involved in planning and managing projects and assignments.
  • Knowledge of problem-solving techniques and processes used to identify and resolve problems related to work assignments.
  • Strong writing skills, including proper formatting, grammar, punctuation and spelling, with the ability to communicate effectively to all levels of staff and management.
  • Strong knowledge of Microsoft Office Suite, with emphasis on Word, Excel and PowerPoint.
  • Knowledge of security and disclosure rules for written and oral communication with external clients.
  • Ability to define the project scope, clarify expectations, establish project schedules, and develop milestones to complete projects and assignments within desired timeframes.
  • Ability to be flexible in adapting to change in priorities and assignments that may impact pre-established timelines.
  • Ability to work collaboratively with others and make appropriate decisions under time constraints, with limited information, while managing multiple assignments.
  • Experience validating data and information.
  • Experience analyzing issues, reasoning logically, defining new problems, and recommending effective solutions.
  • Experience working with FTB systems (PASS, TI, BETS, INC, ARCS, etc.)

WHO MAY APPLY :
Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

HOW TO APPLY :
Interested applicants must submit ALL of the following documents:

SUPPLEMENTAL APPLICATION:
In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than one type-written page in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of the page. Respond to the following supplemental statements:

  • As a BART analyst, you will have to identify and resolve work-related problems and make appropriate decisions under time constraints, often times with limited information. Describe a situation that demonstrates your ability to resolve a problem while working collaboratively with others:
    • What was the problem?
    • What steps did you take?
    • What was the outcome?

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Tania Hess at M/S A-243. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA #1314-4555

Additional Information:

Working Title Position Number
Analyst 564 - 649 - 5335 - 001
Location County
PCCSS/BART SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
05/15/2014 https://www.ftb.ca.gov
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O.Box 550
Sacramento, CA, 95812-0550
Tania Hess
916 845-7895


Special Requirements:
Background Check Required

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