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Salary: $8.41 - $11.53
Posted: 05/08/2014

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

Under the direct supervsion of an Administrator I or Tax Program Supervisor in Audit Business Support with funtional guidance and direction from the ABS Technical Team and/or technical lead, you will perform technical duties, and assist with backlog cases that need to be closed in PASS. Assist with NPA processes, and assist with converting manual Corp NPAs to BETS (BC STAT). You will research and gather data using PASS, BETS, and other data sources, as well as provide technical support and/or materials to the units we support within the Audit division. These responsibilities will vary and change with the needs of the units we support. Some assignments you will work on a daily basis, others will be new and varying as the situations dictate.


  • Working knowledge of PASS and FTB’s policies and procedures.
  • Working knowledge of BETS and TI.
  • Proficiency with Microsoft Office Products (Word, Excel, Outlook).
  • Experience working with sensitive and confidential material.
  • Excellent communication skills, both oral and written.
  • Working knowledge of Microsoft Word and Excel.
  • Ability to communicate effectively and tactfully with other staff and work in a team environment.
  • Ability to prioritize workloads, work independently and make decisions.

Must be a college student enrolled in classes during the regular term (Fall, Spring and Winter, if applicable), at an accredited college or university and carrying a minimum of six semester units (or nine quarter units for undergraduate students), with a grade point average of 2.0 or higher. Students who are majoring in, enrolled in, and/or have been enrolled in curriculum relating to Audit or Accounting are encouraged to apply.

Interested applicants must submit ALL of the following documents:

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Donna Roberts at M/S F-340. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA #1314-4493 & 1314-4497

Additional Information:

Working Title Position Number
Student Assistant 564 - 889 - 4870 - 990
Location County
Audit Business Support SACRAMENTO
Timebase Tenure
Intermittent Limited Term  12 month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento, CA 95812
Donna Roberts
(916) 845-4552

Special Requirements:
Background Check Required

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.