Board of Equalization (BOE), External Affairs Department (EAD), is looking for a dynamic leader to lead the Outreach Services Division to conduct and update assessments of outreach needs to understand target audiences and their information needs. Evaluates sources of information they currently use, and their effectiveness, as well as social, political, technological or other barriers to their access to information. The Division Chief determines changes in target audiences that BOE can facilitate increased compliance and analyzes existing BOE statewide programs to determine ability/inability of existing outreach and education programs to provide services. The incumbent will determine department goals and objectives for using media tools to ensure alignment with well-defined, mission-oriented purposes. Develops and oversees implementation of BOE’s media policy to ensure the department responsibly and effectively leverages media tools to communicate BOE’s broad interests and specific programmatic and policy interests, to improve the quality of its services; provides the Executive Director with information that leads to a greater understanding of what tax compliance issues are of importance or concern to the target communities. Evaluates outreach practices used by other federal, state and local regulatory agencies, particularly related to business taxes and what has marked their success or failure to identify best practices BOE can adopt. The Division Chief is assigned the most sensitive and controversial assignments for the Deputy Director, collecting, analyzing and interpreting data to define and influence policy direction. The Division Chief is utilized as an extension of BOE leadership to support the advancement and achievement of Agency goals and objectives and is responsible for working in collaboration with senior management and staff in documenting and providing broad and/or in-depth special reports on assigned projects and processes involving complex and often controversial issues, offering substantive recommendations that fully address the issues under Deputy Director review.
Working knowledge of the Board of Equalization is desirable. All applicants will be considered however, SROA/Surplus will be given priority. This position is located in a high-rise building. Travel required up to 60% of the time.
290 - 343 - 4802 - 001
BOE/ External Affairs/ Outreach Services
Final Filing Date:
BOE/ External Affairs/ Outreach Services 450 N street, MIC: 19 Sacramento, CA 95814
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