Title: SYSTEMS SOFTWARE SPECIALIST III (TECHNICAL) Salary: $6,110.00 - $8,030.00 Posted: 03/18/2014
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
JOB DESCRIPTION : Under the supervision of the Enterprise Data to Revenue (EDR) Test Manager, the incumbent functions as the Testing Architect responsible for leading the testing activities for the EDR Project and the Tax Systems Modernization Bureau. The position will be responsible for developing new processes, policies, and overall testing architecture for the new enterprise services and their integration with the Department’s existing legacy systems. The position will be assigned to coordinate and develop new testing architecture and processes and promote collaboration across the teams including the EDR Solution Provider, EDR Project State staff as well as staff from FTB’s existing legacy areas. All duties are performed within the framework of the Department’s mission and values, and in accordance with the Department’s Policies and General Procedures. Emphasis is placed on providing excellent service to our customers.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
Please see the Systems Software Specialist III (Technical) classification specification for specific required knowledge, skills and abilities.
DESIRABLE EXPERIENCE/QUALIFICATIONS :
Experience with the architecture and testing of FTB legacy tax systems like TI, BETS, INC, ARCS, or PASS.
Extensive experience managing testing defects and requests for change for major software releases using ClearQuest.
Experience using Rational Quality Manager (RQM).
Experience leading change on complex IT projects.
Experience working with multiple levels of solution provider technical staff and management with demanding deliverable timelines.
Experience working closely with Legacy Systems staff/management to adjust existing processes/procedures and/or implement new processes/procedures in order to integrate with EDR solution.
Experience training new staff on the processes and procedures to support a complex testing architecture for a major IT project.
Experience standardizing complex testing processes and methodologies across multiple Legacy Systems.
Excellent written and verbal communications and maintaining cooperative working relationships, leading complex technical meetings.
Skill to reason logically and creatively, identify problems, define technical problems, draw valid conclusions, and develop effective solutions.
Excellent interpersonal skills, ability to work both independently and in a team environment.
Ability to handle multiple and shifting priorities and/or workloads in order to achieve project goals.
Excellent customer service skills to resolve customer issues effectively and efficiently.
Experience with database architecture and data testing methodologies, including third party data testing methodologies and processes.
WHO MAY APPLY : Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.
HOW TO APPLY : Interested applicants must submit ALL of the following documents:
SUPPLEMENTAL APPLICATION: In order to be considered for this position, interested applicants must submit a supplemental application. Your response must be no more than two type-written pages in length, using 12-point font, 1 inch margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental statement:
Provide an example of how you have identified and managed a major change to a complex testing process and the challenges that come with implementing such a change in a complex technology environment.
What was the change?
What was your role?
What approach did you use?
What was the outcome?
In your response please include the following:
How long you held the position(s)
A supervisor’s name(s) who can verify the information
*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: David Lateano at M/S L-283. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.