Title: ASSOCIATE INFORMATION SYSTEMS ANALYST (SPECIALIST) Salary: $4,619.00 - $6,074.00 Posted: 03/18/2014
Under the general direction of the Systems Software Specialist II (Supervisory), the Associate Information Systems Analyst (AISA) Telecommunications Specialist is responsible for voice/data telephony systems in Headquarters (HQ) and district/branch offices. The AISA prepares cost estimates, budget projections, and bid specifications. Responsible for equipment installations, maintenance, troubleshooting, repairs, service contracts, and warranties. Provides analog, digital, and VoIP communication service/support including hardware and software configuration. Provides technical support for all HQ and field office voice and data telecommunication systems, including: voice mail, video teleconferencing, cellular, Automated Call Distributor, VoIP, etc., plans and coordinates all aspects of telecommunication projects such as office expansions, alterations and relocations, upgrading existing communication systems, developing automated attendant scripts, design of call router trees, and the programming of Central Office features and functionalities on both the Public Switched Network and proprietary PBX switching technologies. All applicants will be considered, however, SROA/Surplus will be given priority. The position is located in a high-rise building. Travel required 5% of the time.
To apply for this position, you must submit a State Application STD 678. For consideration, it is mandatory to answer and include the following supplemental questions as they pertain to your experience with telecommunications (not to exceed two pages):
1) Describe your experience, in detail, with premise-based voice over Internet protocol (VoIP) and time division multiplexing (TDM) telecommunication systems?
2) Describe your experience with telecommunications project management and your ability to prioritize tasks?
3) Describe your level of experience dealing with software installation, upgrades, and firmware deployments?
The AISA Telecommunications Specialist is an official BOE Authorized Telecommunications Representative (ATR) for control agencies such as Department of General Services (DGS), and Department of Technology Services (DTS) – Statewide Telecommunications and Network Division (STND), for public utility companies, and for private vendors.
Travel to Board of Equalization field offices is required.
290 - 391 - 1470 - 007
Final Filing Date:
Admin/ASD/Telecommunications Section 450 N Street, MIC: 21 Sacramento, CA 95814
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
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It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.