Link to Dept Website

Salary: $4,619.00 - $6,074.00
Posted: 05/14/2014

Job Description:

This position is being re-advertised. The original posting was for an Associate Information Systems Analyst (Spec) only. This posting includes willing to consider an Assistant Information Systems Analyst. Applications previously submitted for the Associate Information Systems Analyst (Spec) position are still being considered.

The Air Resources Board (ARB), referred to as 'The Board', is a dynamic and innovative leader in setting and implementing controls to protect and improve air quality for the citizens of California. The Board's scientific and technical programs rely extensively on web-based information systems.

The mission of the Office of Information Services (OIS) is to leverage the most effective information technologies available to achieve ARB's program goals.

DUTIES: The IT Operations and Support Branch (ITOSB) is responsible for the implementation, maintenance, and enhancements of ARB's office automation computer systems and supporting infrastructure. ARB's network, workstation support, service desk and enterprise systems support more than 1,525 users in Sacramento, El Monte, and other remote sites. ITOSB provides desktop computers and printers, email/calendaring support, IT purchasing support, training, service desk support, and resource center support to all ARB staff. ITOSB also supports all ARB voice, video and data communications services, and manages ARB's network wiring infrastructure. In addition to these roles, ITOSB works closely with the OIS Systems Development Branch, Information Security Officer (ISO), and Chief Information Officer (CIO) to successfully and securely deliver mission-critical business applications and support services to ARB programs and external stakeholders.

The primary duties and responsibilities of this position includes Level 1 and Level 2 IT Service Desk support to ARB end users located in the Sacramento area. Tasks include interpreting, understanding, and responding to user inquiries and problems, troubleshooting, documenting and diagraming solutions, teaming with other IT co-workers, and acting as a liaison between end users and OIS technical staff.

DESIRABLE QUALIFICATIONS: Highly desirable qualifications include: 1) a solid understanding of computer hardware components, drives, boards, memory, motherboard, etc., and software up to and including the operating system; 2) excellence in customer service; 3) a fundamental understanding of how computing systems operate internally; 4) an ongoing desire to learn; 5) a positive and professional attitude; and 6) the ability to manage your time effectively. Desirable qualifications include: 1) organization skills; 2) writing and documentation skills; and 3) a basic understanding of network and data communications including interoperability of different computer systems.


Current state employees who are in the Associate Information Systems Analyst (Spec) or Assistant Information Systems Analyst classification, or are list eligible, or have transfer eligibility, are encouraged to apply.

Applicants will be screened and only the most qualified candidates will be interviewed. This vacancy may be subject to SROA/Surplus provisions. Surplus applicants must attach a copy of their surplus letter with a completed standard State application (STD 678). On page one of your State application, under Job Title for which you are applying, please include the Working Title and Position Number listed, and you must clearly indicate the basis of your eligibility: list appointment, transfer, SROA, surplus, re-employment, or reinstatement.

If interested, please submit a completed standard State application (STD 678) and any other relevant documents (e.g. cover letter, unofficial transcript, copy of degrees, resume, etc.) to the attention of Anna Ivanov at the address below. ELECTRONIC APPLICATIONS WILL NOT BE ACCEPTED.

*Free parking for up to three days a month for those that regularly use public transportation, carpool, or bike to work. Near large selection of restaurants, and a weekly farmer's market Spring through Fall.

Additional Information:

Working Title Position Number
Associate Information Systems Analyst (Spec) 673 - 875 - 1470 - 701
Will also consider hiring a(n)
Location County
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Office of Information Services
1001 I Street, 8th Floor
Sacramento, 95814
Anna Ivanov
(916) 323-5928

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.