Title: DATA PROCESSING MANAGER II Salary: $5,849.00 - $7,688.00 Posted: 03/13/2014
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
JOB DESCRIPTION : Under the general direction of the section manager, Enterprise Open Systems Management & Services Support Section, the incumbent performs all managerial duties for the Open Systems Backup and Telecom CTI & MAC Support teams. The incumbent manages more complex Open Systems Backup and Telecommunication hardware and software systems. These managerial responsibilities include exceptional knowledge in architecture and design of Open Systems enterprise backup and telecommunication solutions and demonstrated mastery experience with Enterprise Tape Library (ETL) and Telecom PBX Systems including capacity, performance tuning, disaster recovery and strategic/operational planning.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
Knowledge of Open Systems Backup and Telecomunication, PBX, Voice Mail, and VOIP.
Strong leadership skills, including the ability to inspire, motivate, mentor and build teams.
Knowledge & understanding of the IT Strategic Plan.
Ability to be on call outside of regular business hours.
Experience working in a fast paced environmnet with competing deadlies & priorities.
Skill to negotiate mutually acceptable solutions.
Demonstrated positive and effective interpersonal skills.
Ability to learn new workloads and apply knowledge and experience to new situations.
Experience in creating an environmnet of trust and positive working relationships.
WHO MAY APPLY : Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.
HOW TO APPLY : Interested applicants must submit ALL of the following documents:
SUPPLEMENTAL APPLICATION: In order to be considered for this position, interested applicants must submit a supplemental application. Your response must be no more than two type-written pages in length, using 12-point Arial font, 1 inch margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental statement:
Initiating and maintaining collaborative relationships is an important part of a manager’s overall role. Provide an example of how you initiated and maintained a collaborative approach to build a better program, workload, or project.
What was the program, workload or project?
What did you do?
What was the outcome as a result of your actions/leadership?
Please include the following information as it relates to your response:
How long you held the position(s)
A supervisor’s name and phone number who can verify the information
*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Suri Jetty at M/S L-232. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.
Data Processing Manager II
564 - 775 - 1384 - 001
ISB / Enterprise Open Systems Management Services Section
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.