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Salary: $5,065.00 - $6,660.00
Posted: 03/06/2014

Job Description:

Your state application must indicate you are applying for Staff Information Systems Analyst (Specialist) position 042-032-1312-004.

To apply for this position, a State Application (STD 678) must be submitted to the contact person listed. In the “Explanations” section of the STD 678, you must indicate your appointment eligibility (list, transfer, permissive reinstatement to a different classification, etc.). All types of appointments will be considered to fill this position and applicants must meet the minimum qualifications of the classification. To view the minimum qualifications for this position, please visit and type in either the class code or title of the classification.


Under the general supervision of the Senior Information Systems Analyst (Supervisor), the Staff Information Systems Analyst (Specialist) (SISA) acts as a project leader on complex functions within the CCHCS IT Field Support Unit for service disruption management, service request management and/or project management. These functions include, but are not limited to, assisting with the assigning and coordinating the work related to service disruptions and requests, facilitating meetings, identifying and obtaining commitments from personnel with subject matter expertise, and monitoring status of service disruptions, service requests, and/or projects.

35% - Responsible for acquisition, installation, configuration, implementation and maintenance of CCHCS field operations hardware and software technologies; analyzes and troubleshoots complex Information Technology (IT) connectivity issues; leads planning and implementing desktop upgrades and migrations; develops, implements, maintains and enforces IT security policies and standards; administers user accounts, groups, mail boxes and distribution list using Active Directory; participates in disaster recovery planning and testing; trains customers; leads desktop imaging services; cross trains junior staff and peers on standard operating procedures for current and new technologies.

25% - Project participant for critical IT key initiatives; participates in project meetings and serves as an IT subject matter expert; prepares technical specifications; prepares purchase documentation; participates in the development of IT proposals, Feasibility Study Reports, Special Project Reports, Post Implementation and Evaluation Reports and IT Procurement Plans; provides project status reports; identifies risks and mitigations; manages and implements technology based on project schedules and scope.

20% - Analyzes data and situations; reasons logically and creatively; identifies and documents problems; draws valid conclusions; develops effective solutions; applies creative thinking in the design and development of IT solutions; assists in coordinating the activities of technical personnel; and acts as a technical lead on complex problem resolution activities; tests and applies security patches, hot fixes, and new software updates.

15% - Establishes and maintains cooperative customer relationships; participates in creating and maintaining a working environment that encourages mutual cooperation between customers and IT staff; ensures that the integration of multiple services occurs with the least amount of customer impact and that problems are resolved quickly and effectively; has regular contact with IT staff, management, and external entities; coordinates problem resolution and ensures methods and practices conformity; contacts users to discuss business and system requirements; contacts vendors to discuss existing and new technologies.

5% - Performs other related duties as required.


Knowledge of: Principles of public administration, organization, and management; information technology systems equipment, software, and practices; analytical techniques; technical report writing.

Ability to: Analyze information and situations, identify and solve problems, reason logically, and draw valid conclusions; develop effective solutions; apply creative thinking in the design of methods of processing information with information technology systems; monitor and resolve problems with information technology systems hardware, software, and processes; establish and maintain effective working relationships with others; communicate effectively.


Knowledge of: Information technology/networking systems and equipment, and their capabilities and interfaces between hardware and software; the requirements for installing and implementing the most complex information technology software systems.

Ability to: Develop detailed hardware based computer system/network specifications; work under pressure; prepare accurate and effective reports; coordinate the activities of technical personnel.

The incumbent is required to demonstrate knowledge of “Wintel” and Network (E.g. Cisco) based system administration practices and standards, along with a comprehensive understanding of CPHCS business needs. The incumbent is required to balance concurrent assignments and complete assigned projects and tasks at a level commensurate with the position classification.


Persons appointed to this position must be reasonably expected to exert up to 40 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Incumbent occasionally moves equipment either solely (40 lbs. max.) or with another person (100 lbs. max.) and may be required to open equipment and replace parts as directed. Involves sitting most of the time, but may involve walking or standing for brief periods of time. Persons appointed to this position must be able to travel to assigned institutions.

Benefits information can be found on the California Department of Human Resources website,, and the CalPERS website,

In order to apply and be considered for this position, all applicants must submit a completed Standard State Application Form (Std. 678) available at , under “How to Apply.”

All Methods of appointment may be considered. Applications will be screened and only the most competitive will be invited for an interview.

This posting may be used to fill other vacancies that occur during the job advertisement.

Applications may be screened and only the most competitive will be invited for an interview. Once a significant candidate pool is received, an internal cutoff period will be selected.

Additional Information:

Working Title Position Number
Staff Information Systems Analsyt (Specialist) 042 - 032 - 1312 - 004
Location County
California State Prison, Solano SOLANO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Until Filled None Specified
Contact Unit/Address Contact Name/Phone
PO Box 588500, Bldg. C
Elk Grove, CA 95758
Kelley Ellyson
916 691-6005

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.