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Salary: $2,686.00 - $3,362.00
Posted: 02/27/2015

Job Description:

RPA #632-026

**Pending OHR Approval**

All applicants, regardless of the type of eligiblity, must meet the Minimum Qualifications of the classification. To view the Minimum Qualifications, please go to In addition, please attach all necessary supporting documents (i.e. transcripts/diplomas and/or typing certificates) to your application.

Under the general direction of the Staff Services Manager I (SSM), the Office Technician (OT) performs journey level duties and responsibilities in processing pharmacist examination and licensure applications that are essential to the effective operation of the board’s Licensing Unit. The OT is expected to exercise judgment and be knowledgeable of the pharmacist and intern pharmacist statutes and regulations and functions independently as part of a team to ensure the proper licensing of a pharmacist. The OT utilizes and enters data into the Consumer Affairs System (CAS) as well as the Applicant Tracking System (ATS) in the daily performance of their duties and may use a variety of office machines and software programs in the normal course of their duties.

Evaluate Exam Applications - Independently evaluates applications to determine an applicant’s eligibility for the California pharmacist licensure examination. Independently incorporates intern files to the pharmacist files for applicants with active intern file. Type in the applicant’s personal information and the qualifying method based on how the applicant is applying. Properly identify which application requirements are fulfilled or are deficient by coding each qualifying field into the application ATS record. Assures completeness of applications received . Identifies application deficiencies based on the evaluation of the application and composes/types a deficiency letter to the applicant requesting required documentation. Types examination eligibility letters for applicants meeting requirements.

Re-evaluate application to determine if application is complete to be eligible to sit for the examination(s). Update the applicant’s record in ATS to document deficiency received. Prepares and mails eligibility letter if incoming mail satisfies deficiency.

Query the enforcement history of an applicant in the CAS and if necessary, update an applicant’s record in ATS to place an Administrative Hold on the record and forward the application file to the enforcement unit for review. Coordinate with the enforcement unit release of examination scores when an applicant has an Administrative Hold. Query the supervising pharmacist’s license history in CAS whom have documented they have supervised the applicant as an intern pharmacist to determine criminal conviction history or unlicensed activity.

Search the applicant’s state and federal level fingerprints response from the Department of Justice and Federal Bureau of Investigation in ATS to determine if the responses have been received and if found, refer the applicant’s file to the resource analyst. Print applicant’s criminal conviction fingerprint response report received by the Department of Justice and/or Federal Bureau of Investigation. Place an Administrative Hold on the applicant’s record in ATS and forward the application to the enforcement unit for review.

Prepare letters notifying the applicant if Department of Justice and/or Federal Bureau of Investigation has rejected their fingerprints based on poor quality or as identified. Prepares Correction Notices to the Department of Justice when a fingerprint response is received with errors asking for them to correct the fingerprint response.

Primary Contact for Exam Application Process - Compose/type correspondence to respond to inquiries received via email, telephone, or mail concerning the status of an application and application processes. Applies specific laws, regulations and office procedures and policies to the application process. Compose/type correspondence to complex written inquiries from applicants. The OT also provides back-up telephone support to the other team licensing positions. Communicates in writing with schools of pharmacy and other state boards of pharmacy regarding applicants, maintains and updates the procedure manual, assists applicants/licensees in person answering questions regarding the application and examination process then composes/types a letter to the applicant summarizing the applicant’s personal visit, and performs other related class duties as required.

Issuance of Licenses - Evaluates and reviews the initial check for Requests for Issuance of Pharmacist by confirming the application file contains all required documentation to be licensed. Notify the applicant in writing of any outstanding deficiencies if any exists. Forwards the complete applications meeting licensure requirements to Resource Analyst for final check of files.

Verifies Applicant Eligibility to Exam Contractors - Notifies national exam vendor of eligible applicants. Confirms with vendor in writing the applicant name and identifying number for verification purposes. Communicates in writing with national exam vendor as needed by applicants, vendor and board. Transmits data to state exam vendor by file transfer protocol (FTP). Communicates with state exam vendor in writing as needed by applicants, vendor and board.

Other Information - The incumbent works 40 hours per week in an office setting, with artificial light and temperature control. The ability to use a personal computer and telephone is essential. The incumbent may spend 75%-85% of the working day using a personal computer. The position requires bending, stooping and reaching overhead to retrieve files, walking, and occasional lifting, up to 25-45 pounds. The incumbent must possess strong writing and communication skills, use good judgment in decision-making, exercise creativity and flexibility in problem identification and resolution, manage time and resources effectively, work cooperatively and respectively with others as a member of a team, be responsive to management needs, maintain regular attendance and represent the board in a professional manner.

**Free Parking**

Fingerprinting - Title 11, section 703(d) California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring.

Confidentiality - The incumbent routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.

WHO MAY APPLY: - Eligible candidates who are current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. All methods of appointments, including Training & Development (T&D) will be considered. All interested applicants must submit a standard State Application Form STD 678 (with original signature), and must clearly indicate the basis of their eligibility in the box titled EXPLANATIONS of the STD 678. Only the most qualified candidates will be interviewed. SROA and State surplus candidates are encouraged to apply. Appointment is subject to SROA and State Surplus policies. Surplus candidates must submit copy of surplus status letter.

A 60-day candidate pool will be established for this vacancy.

DCA is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin, or disability.

Additional Information:

Working Title Position Number
None Specified 632 - 110 - 1139 - 009
Location County
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
03/11/2015 None Specified
Contact Unit/Address Contact Name/Phone
1625 N. Market Blvd. Ste N-219
Sacramento, CA 95834
Debbie J. Funes

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.

It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.