Link to Dept Website

Salary: $4,619.00 - $6,074.00
Posted: 02/24/2014

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

Under the general direction of the Data Processing Manager II, Infrastructure Planning, Release and Support Services Section, in the Technology Planning & Decision Support Bureau, the incumbent is responsible for assisting with a wide variety of bureau specific duties. Major tasks include: analyzing, processing and monitoring ISB's purchase requests for IT and Non-IT; maintaining SharePoint databases and Outlook folders for the OEE process; acting as liaison between ISB and other bureaus within FTB; conducting research and analysis on all ISB's expiring contracts to determine necessary action. Addtional tasks may include serving as ISB's Release Manager; processing invoices & purchase orders; creating/maintaining the bureau's various reports.


  • Excellent work ethic, ability to take initative and to work well independently and in a team environment.
  • Ability to communicate effectively with technical and non-technical staff.
  • Skill to reason logically and creatively, identify problems, draw valid conclusions, and develop effective solutions.
  • Excellent customer focus and customer service attitude.
  • General PC experience, MS Desktop Products (Outlook, Excel, Word, Powerpoint, etc), and Sharepoint.
  • Ability to work under pressure and adjust to changes in priorities or workload.
  • Strong organizational, anlaytical, and multi-tasking skills.
  • Understanding of FTB's common processes: Schedule 3, OE&E/6278 purchasing, IT requests, Release Management.
  • Familarity with IT Processes.

Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

Interested applicants must submit ALL of the following documents:

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Ernie Boston at M/S L-120. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA #1314-3421

Additional Information:

Working Title Position Number
Resource Analyst 564 - 789 - 1470 - 001
Location County
Planning, Release & Support Services SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Exam Unit
P. O. Box 550
Sacramento, CA 95812-0550
Ernie Boston
(916) 845-5821

Special Requirements:
Background Check Required

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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.