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TEACHERS RETIREMENT SYSTEM, STATE

Title:  PENSION PROGRAM ANALYST
Salary: $2,817.00 - $4,579.00
Posted: 02/19/2014

Job Description:

When applying for this position, please note on your application: Position #815-434-5103-040 RPA (13-494).

The California State Teachers’ Retirement System (CalSTRS) is seeking a motivated individual for an exciting career as a(n) Pension Program Analyst. Join us in our beautiful LEED Platinum Certified headquarters building in West Sacramento, overlooking the Sacramento River within walking distance of restaurants and shops in historic Old Sacramento. Enjoy the full service café, free on-site gym and parking fees of only $45.00 per month.

Please click here for the duty statement.

If you thrive in an environment of change, challenge and continuously shifting priorities and enjoy working in a fast-paced, customer-centric environment with dedicated individuals, consider this position with the California State Teachers' Retirement System (CalSTRS) Service Retirement (SR) Division. Part of the second largest public pension system in the country, SR is looking for an outstanding individual to join the Benefit Services Team. The selected individual will work cooperatively with staff and leadership to provide outstanding service to our internal and external customers.

Under the direction of the Pension Program Manager I, the Pension Program Analyst (PPA) will be responsible for a variety of duties, including but not limited to:

  • Responding in a timely professional manner to internal and external customers as it relates to Benefit Services Team (BST) workloads.
  • Researching and analyzing member account data, Teachers' Retirement Law, internal policies, procedures, and processes to resolve issues and provide technical support to internal/external partners.
  • Prioritizing and performing work using front end imaging queues and makes suggestions for improved efficiencies in work processes.
  • Reviewing and editing publications, letters, forms and web materials for accuracy and consistency.
  • Providing recommendations for the design and development of a corporate database as well as enhancements to the current database.
  • Performing User Acceptance Testing (UAT) for corporate systems updates.
  • Performing quality control review of unit work and supports the manager as needed.
  • Collecting and anlyzing data related to daily operations to identify performance and productivity indicators and provide information about Service Retirement trends.

Essential Qualifications:

  • Excellent written and oral communication skills.
  • Demonstrated ability to think logically and creatively.
  • Superior analytical skills.
  • Outstanding attendance and dependability.
  • Flexibility and willingness to learn and thrive in an environment of change.
  • Strong interpersonal and team building skills.
  • Excellent customer service skills.
  • Ability to manage multiple tasks and potentially conflicting priorities.
  • Tactfulness, discretion and professional discipline.
  • Demonstrated ability to act independently with flexibility and tact.
  • Proficient use of Microsoft Office program applications, such as Word, Excel and Power Point.

Desirable Qualifications:

  • CalSTRS Service Retirement knowledge.
  • Familiarity with CalSTRS Systems (START and MIC).

Agency Description

The California State Teachers' Retirement System, with a portfolio valued in excess of $181.1 billion, is the largest educator-only pension fund in the world. CalSTRS administers a hybrid retirement system, consisting of traditional defined benefit, cash balance and voluntary defined contribution plans, as well as disability and survivor benefits. For 100 years CalSTRS has served California's public school educators and their families, who today number 856,000 from the state’s 1,600 school districts, county offices of education and community college districts.

Our employee recognition program, Virtuosity, garnered the 2012 Best Practice Standards Award for Best Overall Recognition Program from Recognition Professionals International! The international award celebrates employee recognition innovations that enhance organizational performance. This award is a clear recognition of our employer of choice commitment, as CalSTRS continues to emphasize the importance of our core values and mission statement.

CalSTRS Core Values: A set of attitudes, beliefs and behaviors that define CalSTRS and its employees.

    • Customer Service: We never compromise on quality as we strive to meet or exceed the expectations of our customers.
    • Accountability: We operate with transparency and accept responsibility for our actions.
    • Leadership: We model best practices in our industry and innovate to achieve higher standards.
    • Strength: We ensure the strength of our system by embracing a diversity of ideas and people.
    • Trust: We conduct ourselves with integrity, acting ethically in every endeavor.
    • Respect: We respect the needs of our members, co-workers, and others, treating everyone with fairness, honesty, and courtesy.
    • Stewardship: We recognize our fiduciary responsibility as the foundation for all decision-making.

CalSTRS Core Competencies: Behavioral characteristics that are essential for the success of each contributor and are directly related to the success of CalSTRS as a whole.

    • Adaptability / Flexibility: Adapts well to changes, approaches change positively, and adjusts behavior accordingly.
    • Communication: Demonstrates applicable job-related written, oral, and listening skills.
    • Customer / Client Focus: Identifies and responds to current and future client needs.
    • Teamwork: Participates as an active and contributing member of a team to achieve team goals.
    • Work Standards / Quality Orientation: Sets high quality work standards while displaying a high level of effort towards completing assignments in a timely manner.

The following appointment options may be considered when filling this position: list appointments, lateral transfers, reinstatements, training and development assignments, out-of-class assignments, limited-term appointments, etc. To find out how to become a civil service employee, please go to the State Personnel Board’s website at: www.jobs.ca.gov.

Candidate may be selected by resume review only.

Note:
(1) Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.

(2) The position may be subject to the disclosure and disqualification requirements concerning economic conflict of interest in government work, pursuant to the CalSTRS Conflict of Interest Code and the Political Reform Act.

(3) Applicants will not be considered if the application is not completed appropriately and/or if required additional information is not submitted with the application.

How to Apply:

Interested individuals should submit a STD 678, Examination and/or Employment Application (Rev. 12/06 or later) to the address below. Surplus applicants must attach a copy of their letter. The STD. 678 can be accessed through the State Personnel Board website at www.jobs.ca.gov.



Additional Information:

Working Title Position Number
Benefit Services Team Analyst 815 - 434 - 5103 - 040
Will also consider hiring a(n)
STAFF SERVICES ANALYST (GENERAL) $2,817.00 - $4,579.00
Location County
Benefits & Services,Service Retirement, Benefit Services Team YOLO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
03/03/2014 None Specified
Contact Unit/Address Contact Name/Phone
State Teachers' Retirement System
P.O. Box 15275
Sacramento, 95851-0275
Human Resources - 434-5103-040
(916) 414-4990
recruitment@calstrs.com

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.