**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
JOB DESCRIPTION : The Lien Program is looking for an energetic, hard-working individual to join our team. If you have a great attitude and the desire to work in a strong team environment, the Lien Program is the right place for you. Under the general direction of the Administrator I, the Compliance Representative analyzes PIT and BE accounts, applies applicable laws and FTB policies and procedures to ensure the State’s interest is secured. The Compliance Representative performs account analysis on complex lien cases, performs transactions, and initiates and responds to written correspondence and incoming telephone calls received from taxpayers, their representatives, and Real Estate professionals.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
Excellent attendance, work ethic, and interpersonal skills.
Knowledge of FTB systems (TI, ARCS, BETS, EWLS, INC).
Experience in collections, real estate, escrow, or title industry.
Ability to follow direction, adhere to procedures, and effectively use resources.
Ability to plan, prioritize, and organize work and willingness to shift priorities to meet program goals.
Ability to work independently and in a team environment.
Ability to comprehend legal documents.
Strong analytical skills.
Proficiency with Microsoft Office tools.
WHO MAY APPLY : Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.
HOW TO APPLY : Interested applicants must submit ALL of the following documents:
Legible copies of all transcripts that qualify you for the interview (unofficial is fine)
A list of three work references, including phone numbers
SUPPLEMENTAL APPLICATION : In order to be considered for this position, interested applicants must submit a supplemental application. Your response must be no more than two type-written pages in length, using 12-point font, 1 inch margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental statement:
Describe a situation in which you made a decision that impacted your work and/or the work of others.
What was the situation?
What factors did you consider before taking action?
What steps did you take to achieve your objective?
What was the final outcome?
*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Jeff Geisler at M/S A-456. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.
564 - 622 - 8619 - 001
Special Programs Bureau, Lien Program
Final Filing Date:
Exam Unit P. O. Box 550 Sacramento, CA 95812-0550
Jeff Geisler (916) 845-7982
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