Title: EMPLOYMENT PROGRAM REPRESENTATIVE Salary: $2,817.00 - $4,384.00 Posted: 02/10/2014
Under the supervision of the Employment Program Manager, the selected candidate will determine claimant eligibility for Unemployment Insurance benefits, conduct fact-finding interviews, respond to inquiries, and perform claim processing activities in accordance with laws, regulations, policies and precedent decisions; will provide prompt, accurate and courteous customer service over the telephone, via fax, email and Internet based correspondence. Candidates are required to communicate effectively both verbally and in writing. Candidates should be proficient working with computers, and will be required to use work related software and input data in an efficient and effective fashion. Travel and/or overtime may be required.
Multiple positions are available statewide in the following counties: Alameda (Oakland), Orange (Anaheim and Buena Park), Riverside (Riverside), San Bernardino (Redlands and San Bernardino), San Diego (Chula Vista and San Diego) and San Francisco (San Francisco).
SPECIAL REQUIREMENTS Failure to submit the required information may result in a delay or denial of your eligibility.
Interested candidates MUST submit the following:
• A State Application STD 678 indicating interested locations in “Job Titles” box (available locations indicated above). Please submit ONE application with the interested locations identified. Do NOT submit multiple applications.STD 678 is located at: https://jobs.ca.gov/Profile/State Application
• If qualifying under Patern II or Pattern III, you must provide a copy of college degree or transcript.
• Basis of eligibility on STD 678 in “Explanations” box (Transfer, list, reinstatement, etc.). List eligible candidates are required to successfully complete the examination which is located at Employment Program Representative Exam
Number of positions in San Diego County: 22
Employment Program Representative
280 - 999 - 9194 - 906
Chula Vista, San Diego
Final Filing Date:
EDD HRSD MIC 54 P.O. Box 826880 / ATTN: EPR PI Sacramento, CA 94280-0001
Kathy Petersen 714-518-2200
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Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.
It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.