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Salary: $2,951.00 - $3,696.00
Posted: 02/10/2014

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

In a high paced, demanding production environment and under the general direction of a Tax Program Supervisor, you are independently responsible for processing correspondence in response to Notice of Proposed Assessments (NPA) issued for the more complex and/or protested Clerical Head of Household (HOH) and Selection of Tax Returns for Automated Audit Review System (STARS) cases. An extensive knowledge of Personal Income Tax (PIT) law, Automated Audit Programs, PIT processing systems, Personal Audit Workstation (PAWS) and Automated Administrative Correspondence System (ADCORR) are required. You assist in the development and training of Assessment/Resolution personnel as well as provide training to District Office and Taxpayer Services Center Section personnel, in regards to the Automated Audit Program. Additionally, you participate in Discovery projects relating to STARS/HOH/PIT Program issue and make recommendations.


  • Strong knowledge of California and Federal Income Tax Returns and Schedules
  • Strong communication skills, both written and verbal
  • Strong analytical, interpersonal, and problem solving skills
  • Working knowledge of the HOH and STARS program
  • Excellent work ethics and strong multi-tasking skills
  • Proficient in Microsoft Word and Microsoft Excel
  • Ability to use good judgement and work with all levels of staff

Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

Interested applicants must submit ALL of the following documents:

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Aaron Dixon at M/S F-310. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA #1314-3009 through 3015

Additional Information:

Working Title Position Number
Tax Program Technician II 564 - 348 - 9588 - 001
Location County
FSSAS / Automated Audit / 348 SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Exam Unit
P. O. Box 550
Sacramento, CA 95812-0550
Aaron Dixon
(916) 845-6893

Special Requirements:
Background Check Required

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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.