Title: STAFF INFORMATION SYSTEMS ANALYST (SPECIALIST) Salary: $5,065.00 - $6,660.00 Posted: 12/18/2013
Multiple positions may be available. When applying for this position,
please note on your application: Position #815-626-1312-073 RPA (13-405).
The California State Teachers’ Retirement System (CalSTRS) is seeking a
motivated individual for an exciting career as a Staff Information Systems
Analyst (Specialist), willing to consider an Associate Information Systems
Analyst (Specialist). Join us in our beautiful
LEED Platinum Certified headquarters building in West Sacramento, overlooking
the Sacramento River within walking distance of restaurants and shops in
historic Old Sacramento.
Enjoy the full service café, free on-site gym and parking fees of only $45.00
Technology Services, IT Operations has an opportunity for a System
Administrator within the System and Security Administration (SSA) Unit.
Prospective applicants should possess solid systems knowledge, skills,
ability, and a positive attitude. Under the general direction of the System
and Security Administration Manager, the Staff Information Systems Analyst
(Specialist) is responsible for system administration, configuration and back
up functions for the CalSTRS systems supported by the SSA team.
The system administrator will be primarily responsible for front-end
administration of the BusinessDirect/SAP and FileNet Imaging systems and
providing access to CalSTRS mainframe and web application systems.
Responsibilities also include but are not limited to:
Systems study, analysis, maintenance and support activities.
Backup to other system administrators in the unit.
Ensure the proper processes are followed; making sure only authorized
personnel gain access to our technical environment and services.
Monitor SSA’s queue within the Service Desk Ticketing system (CA Service
Desk) for incidents, change order requests, workflow tasks and other
Adding, changing and removing user accounts and modifying user profiles
as requested by the customer.
Maintains user access and establishes accounts for certain CalSTRS
information and reporting web sites.
Create and maintain RACF, Constrain and Natural users and groups.
Troubleshooting and solving problems for system incidents. Acting as
primary liaison with all appropriate vendors, other support teams and
Monitoring systems for performance, availability and capacity; Alerts
appropriate parties to any issues discovered.
Reviewing, analyzing and coordinating the testing and implementation of
approved system change requests. Acts as change owner for proposed system
Developing training material, job aids and procedure manuals.
Highly Desirable Qualifications:
Excellent customer service and teamwork skills
Highly motivated, detail oriented, and a track record of taking
Experience in a production technical environment
Analytical experience in a technical environment
Excellent verbal and written communication skills
Knowledge of systems applications: BusinessDirect/SAP and FileNet
Overall system administration experience
Ability to multi-task
Experience with managing vendor partners
Statement of Qualifications Required
When completing the SOQ, please include all relevant experience,
education and training for each question and explain your answers thoroughly.
Responses should be typed (minimum font size 10), no longer than two pages
and single-spaced. Your Statement of Qualifications must address the
What skills do you believe are most critical when administering systems
and also describe your experience in applying those skills in either your
current job or a past technical job?
Describe your specific experience in administering and troubleshooting
SAP and FileNet Image systems.
Describe your experience in handling difficult persons and/ or
What sets you apart from the other candidates?
The California State Teachers' Retirement System, with a portfolio valued
at $165.8 billion as of June 30, 2013, is the largest educator-only pension
fund in the world.
CalSTRS administers a hybrid retirement system, consisting of traditional
defined benefit, cash balance and voluntary defined contribution plans, as
well as disability and survivor
benefits. For 100 years CalSTRS has served California's public school
educators and their families, who today number 856,000 from the state’s 1,600
school districts, county offices
of education and community college districts.
Our employee recognition program, Virtuosity, garnered the 2012 Best
Practice Standards Award for
Best Overall Recognition Program from Recognition Professionals
International! The international award
celebrates employee recognition innovations that enhance organizational
performance. This award is a clear
recognition of our employer of choice commitment, as CalSTRS continues to
emphasize the importance of our
core values and mission statement.
CalSTRS Core Values: A set of attitudes, beliefs and behaviors that define
CalSTRS and its employees.
Customer Service: We never compromise on quality as we strive to
meet or exceed the expectations of our customers.
Accountability: We operate with transparency and accept
responsibility for our actions.
Leadership: We model best practices in our industry and innovate
to achieve higher standards.
Strength: We ensure the strength of our system by embracing a
diversity of ideas and people.
Trust: We conduct ourselves with integrity, acting ethically in
Respect: We respect the needs of our members, co-workers, and
others, treating everyone with fairness, honesty, and courtesy.
Stewardship: We recognize our fiduciary responsibility as the
foundation for all decision-making.
CalSTRS Core Competencies: Behavioral characteristics that are essential
for the success of each contributor and are directly related to the success
of CalSTRS as a whole.
Adaptability / Flexibility: Adapts well to changes, approaches
change positively, and adjusts behavior accordingly.
Communication: Demonstrates applicable job-related written, oral,
and listening skills.
Customer / Client Focus: Identifies and responds to current and
future client needs.
Teamwork: Participates as an active and contributing member of a
team to achieve team goals.
Work Standards / Quality Orientation: Sets high quality work
standards while displaying a high level of effort towards completing
assignments in a timely manner.
The following appointment options may be considered when filling this
position: list appointments, lateral transfers, reinstatements, training and
development assignments, out-of-class assignments, limited-term appointments,
etc. To find out how to
become a civil service employee, please go to the State Personnel Board’s
Candidate may be selected by resume review only.
(1) Prior to employment with CalSTRS, a background investigation (BI)
be conducted. The BI consists of a Personal History Statement and
through the Department of Justice. The BI will check criminal and civil
records and, if applicable, verify
education and check driving records.
(2) The position may be subject to the disclosure and
disqualification requirements concerning
economic conflict of interest in government work, pursuant to the CalSTRS
Conflict of Interest Code and the Political
(3) Applicants will not be considered if the application is
not completed appropriately and/or if
required additional information is not submitted with the application.
How to Apply:
Interested individuals should submit a STD 678, Examination and/or
Employment Application (Rev. 12/06 or later) to the
address below. Surplus applicants must attach a copy
of their letter. The STD. 678 can be accessed through the State Personnel
Board website at
815 - 626 - 1312 - 073
Will also consider hiring a(n)
ASSOCIATE INFORMATION SYSTEMS ANALYST (SPECIALIST) $4,619.00 - $6,074.00
Technology Services/ System & Security Administration
Final Filing Date:
State Teachers' Retirement System P.O. Box 15275, MS 31 Sacramento, 95851-0275
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
Learn all about it.
Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.
It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.