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Salary: $3,106.00 - $3,704.00
Posted: 12/18/2013

Job Description:
Under the general supervision of the Senior Information Systems Analyst (Supervisor), the incumbent has responsibility for first-level computer technical support for all CDPH employees, which may include both state and contract staff. This includes overall installation, maintenance, and administration of information technology resources in support of a centralized IT environment, working for the Client Services Unit (CSU), Customer Service Section (CSS), within the Data Center Operations Services Branch (DCOSB), for the CDPH. The Assistant ISA serves as a first-level general personal computer technical support specialist supporting all CDPH employees. The incumbent is responsible for prioritizing their work, resolving hardware/software and connectivity issues, and elevating issues to higher level support staff. Assists in the support for the day-to-day operation and maintenance of all IT hardware, software, and peripherals. The incumbent must adhere to state information technology standards and policies at both the Department and state level. The Assistant ISA will collaborate with stakeholders, developers, the Information Security Officer (ISO), project managers, and management to support and manage functions associated with the design, development, testing, integration, implementation, production support and maintenance work of new and current systems. Assignments may be complex and include working with diverse technical and non-technical personnel and management at local, state, and federal agencies.

Who May Apply?

Applicants eligible on the Assistant Information Systems Analyst certification list, eligible for appointment/transfer to the class, SROA candidates, or eligible for reinstatement. Applications will be screened for eligibility and only the most qualified applicants will be considered. Appointment is subject to SROA/Surplus provisions. Position is pending personnel approval.

How to Apply:

Submit a completed State application STD Form 678 to the Contact Unit/Address below. Clearly indicate the position number and your basis for eligibility (i.e., transfer or list eligible) on line 12 (explanation) of the application. Appointment may be subject to SROA/Surplus restrictions. Surplus applicants must attach a copy of their surplus letter with their application.
Please write the position number and your basis for eligibility (i.e., transfer, surplus, re-employment, SROA, T&D, reinstatement, or list eligible on line 12 of completed State application. Provide supporting documentation with the application (e.g., copy of State exam with results and rank, permissive reinstatement rights notification, etc.).

Additional Information:

Working Title Position Number
Assistant Information Systems Analyst 580 - 152 - 1479 - XXX
Location County
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Information Technology Services Division
P.O. Box 997377, MS 6801
Sacramento, 95899-7377
Lisa O'Leary
(916) 341-7377

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.