Link to Dept Website

Salary: $3,101.00 - $3,884.00
Posted: 12/10/2013

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

Under the general direction of an Office Services Manager, the Tax Program Supervisor plans, organizes, and directs the work of processing, scanning, and service units engaged in clerical and technical activities for various systems such as ARCS, BETS, TI, Nontax, iCapture, EDR, and ImageTrac. The TPS approves and reviews work or procedures and assists with making decisions on operational and personnel issues, evaluates and recommends changes of policies and operating procedures, assists with defining the budgetary needs for the unit supervised, including resources, office equipment, supplies, and workload projections. The TPS also assists in performing and reviewing the work assigned to his/her group. The incumbent is responsible for supervising staff at the Tax Program Techician II and I, Tax Program Assistant, and Seasonal classifcations.


  • Strong leadership skills, including ability to inspire, motivate, mentor, and build teams
  • Knowledge of FTB’s legacy systems such as ARCS, TI, BETS, COD/VRC, iCapture, etc.
  • Ability to communicate effectively and maintain cooperative working relationships with others at all levels
  • Ability to operate job related equipment, including a personal computer and the use of basic computer programs
  • Self-motivated with a strong work ethic
  • Ability to work independently and in a team environment
  • Flexible and willing to learn in an environment that is ever changing

Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

Interested applicants must submit ALL of the following documents:

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Stephanie McFarland at M/S L-160. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA #1314-2391 through 1347-2396

Additional Information:

Working Title Position Number
Supervisor 564 - 790 - 9589 - 002
Location County
Receiving and Data Storage Section SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento, CA 95812-0550
Stephanie McFarland
(916) 845-6734

Special Requirements:
Background Check Required

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.