Title: PROGRAM TECHNICIAN Salary: $2,280.00 - $3,064.00 Posted: 12/04/2013
Job Description: Position: The Secretary of State’s Business Programs Division is seeking one permanent, full-time Program Technician. If you enjoy a fast paced and changing environment, this job may be for you. The position is located in downtown Sacramento, near Light Rail, K Street Mall, and other amenities.
Duties: Under the general supervision of a Supervising Program Technician I, Supervising Program Technician II, Supervising Program Technician III, or Corporation Assistant, create and update customer accounts and/or tracking records, review and/or examine various routine documents, filings, and requests to ensure compliance with statutory or regulatory requirements; make careful analysis and process and/or perform semi-technical functions related to these documents. Retrieve and/or review images, microfilmed records, or other hard copy files for review process. Process requests, provide status information on documents, filings and requests and generate appropriate letters, copies, or certificates for return to customers. Utilize paper files, electronic files, microfilm and/or a computer system and other equipment to input and retrieve information from the database, complete tracking records, assign identification numbers, certify copies and process the above documents and requests. Balance cashiering receipts, prepare daily deposits, log forms and distribute copies of forms to appropriate files. Interact professionally with the public at the public counter or by telephone regarding routine inquiries, filing requirements, information, documents and fees received. Research and respond to routine customer inquiries by mail or telephone and refers the more difficult correspondence or issues to a more experienced technician (lead) or the supervisor. Keep lead and or supervisor apprised of any identified problems.
Desirable Qualifications: Ability to interact effectively with the public and Agency personnel. Possess knowledge of modern office methods, equipment and general procedures. Ability to meet deadlines, take initiative, work independently, and has the willingness to learn new duties. Punctuality and good attendance are essential.
Who Can Apply: Employees who are currently in the Program Technician classification or have current list, transfer or reinstatement eligibility for a permanent, full-time appointment to this classification. Appointments are subject to State Restriction of Appointment (SROA) provisions. All applications will be screened and only the most qualified candidates will be interviewed.
Submit applications (STD. 678) to:
Secretary of State
Attention: Ivan Guevara
1500 - 11th Street, Room 475
Sacramento, CA 95814
Final Filing Date: December 12, 2013
785 - 400 - 9927 - 047
Final Filing Date:
Human Resources 1500 11th Street Sacramento, CA 95814
Ivan Guevara 916-653-6974
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