Title: ASSISTANT INFORMATION SYSTEMS ANALYST Salary: $3,106.00 - $5,050.00 Posted: 12/09/2013
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
JOB DESCRIPTION :
Under the supervision of the Admin and Facilities Support Data Processing Manager II and the assistance from the Sr. ISA lead the Assistant ISA performs tasks and analysis in support of the Command Center Services Section. The incumbent assists coordination with business and technical staff to track and validate changes, expiration, and extension of IT contracts, equipment and personnel databases. Participates and assists in the staff scheduling process for a 24x7x365 IT operation. The incumbent processes updates timely to the CCSS internal websites and creating new websites. The incumbent assists with the updating of administrative support records and is required to function with a high degree of independence, integrity, and discretion when interacting with staff on sensitive matters. The incumbent assists with providing technical support and training to other personnel within the unit on all aspects of Admin processes and tools such as assist with establishing and/or updating of procedures and processes including manuals, computer software baseline guides, training and/or updating of on-boarding processes. Assist with Data Center Facility organization; including but not limited to, labeling and tracking of equipment including hardware and software diagrams and reference manuals, and assist with installation of sensor nodes to help monitor temperature and humidity. Furthermore, the incumbent is expected to provide input, alternatives, and identify solutions to issues concerning internal team and communication processes. Assist Project Manager(s) in the creation and/or implementation of power point presentations and task plans in support of Enterprise Data to Revenue project (EDR) and/or any other projects assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
Excellent customer service and interpersonal skills
Ability to use MS Office tools (especially Excel and SharePoint) to complete work assignments
Strong analytical and multi-tasking skills
Ability to communicate effectively both verbally and in writing
Ability to effectively adapt to changing priorities to meet critical deadlines
Strong organizational skills, self-motivated, enthusiastic and responsible
SharePoint and website content management skills
Demonstrated pattern of excellent attendance
WHO MAY APPLY : Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.
HOW TO APPLY : Interested applicants must submit ALL of the following documents:
Screened candidates may be required to submit a Supplemental Application prior to their scheduled interview.
*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Thomas Thompson at M/S L-120 . Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.