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OFFICE OF SYSTEMS INTEGRATION

Title:  MANAGEMENT SERVICES TECHNICIAN
Salary: $2,495.00 - $3,125.00
Posted: 12/11/2013

Job Description:
***SPECIAL FILING INSTRUCTIONS***

Applications will ONLY be accepted via e-mail. Please submit your Standard State Application (Std. 678) to: osiworks@osi.ca.gov. In the subject line, you must indicate: First and Last Name, RPA# 14-018 and 5278/1139. If you are unable to submit your application electronically, please contact Human Resources at (916) 263-4138.

***NOTE: DO NOT INCLUDE THE FOLLOWING INFORMATION ON YOUR APPLICATION:
  • Social Security Number
  • Driver's License Number
  • Signature
  • Equal Employment Opportunity (EEO) Questionnaire (Page 5 & for Examination Purposes Only)

    Click here for Frequently Asked Questions regarding online filing.


  • The Office of Systems Integration (OSI) fosters a learning organization and a culture that embraces collaboration and focuses on professional growth. We are passionate about the people of California who receive vital health and human services by the successful delivery of our large, complex IT systems. We are a trusted leader and work toward common goals, by sharing knowledge, learning and building consensus to implement solutions. We support each other and create the synergy that can only come from working with respect, integrity and accountability.

    Headquartered in the Natomas area of Sacramento, we offer free parking, many convenient shopping and dining options, a comfortable work environment and beautiful office facilities. OSI is family friendly and a great place to work because we promote a balanced lifestyle that allows our employees to have a challenging and rewarding career!

    Our e-learning training program offers hundreds of self-paced, 24 x7 accessible courses and books for IT, business and leadership related topics.

    If OSI sounds like the employment opportunity you have been waiting for, learn more about the specific job information below, and apply today!

    JOB DESCRIPTION:
    Under the direction of the SSM I Financial Management, Benefit Enrollment Technology Support (BETS) Division, the MST provides administrative support to the SAWS project management staff. The MST performs these tasks in a dynamic environment involved in the implementation of major statewide information technology (IT) projects and is required to work independently and as a member of a team, as appropriate.

    ESSENTIAL DUTIES:
    Provide assistance to SAWS management staff and other project staff by conducting analytical research on sensitive program issues and responding to inquiries on these issues. Ensure timely and accurate delivery of products; respond to internal and public information and/or action requests from various sources. Prepare and ensure the accurate development and release of sensitive and confidential communications in compliance with state policies, processes and protocols; and exemplify strict confidentiality with all sensitive documents and communications. Receive and file project documents into electronic document management system (iManage): Responsible for posting project documentation, version control, and consolidation of documents to ensure current versions are displayed. Assist staff in the retrieval of project information and other documents.

    Enter incoming Advance Planning Documents (APDs) into the APD tracking log and database, and assign to analyst for review. Maintain the Risk and Issues tracking log. Develop and maintain procedure manuals, logs, and other tracking mechanisms. Review and edit documents for grammar, format, content, etc. to ensure all products meet appropriate standards. Assist financial analysts with County Allocation Letter process: Route for signature, scan, email to appropriate staff, and archive final versions in iManage.

    Coordinate in-state and out-of-state travel and prepare travel expense reports using CalATERS for management and other staff. Organize, coordinate and maintain calendars for management staff; schedule meetings with both internal and external attendees. Prepare presentations, agendas and hand-outs, and track action items for meetings.

    Attendance coordinator for time reporting; ACAL, timesheets, record on 627 report, and use of LAB report to reconcile. Process incoming and outgoing mail by sorting and distributing to appropriate staff. Maintain supply room; perform inventory, coordinate supplies and equipment, including maintenance and ordering. Coordinate asset management functions. Complete training requests and LAN General Entry and Exit forms for new and separating employees. Assist in recruitment/hiring activities: schedule candidates for hiring interviews, and assist with the preparation of hiring interview packages for interview panel members.

    Assist with centralized reception duties as needed. Welcome visitors, upholding all security policies, and demonstrating excellent customer service skills. Answer and direct telephone calls to appropriate staff. Provide technical and office support to SAWS staff.

    DESIRABLE QUALIFICATIONS:
    • Excellent verbal and written communication skills
    • Ability to provide good customer service
    • Ability to work independently or as a team member
    • Excellent computer skills with proficiency in Excel, Word, PowerPoint, and document repositories, such as iManage and SharePoint
    • Experience with processing State travel and attendance requests
    • Skill and ability to use Outlook for calendaring, scheduling and emailing
    • Ability to effectively manage multiple tasks and changing priorities
    • Ability to establish and maintain good working relationships with all levels of staff and management
    • Dependability and good attendance

    WHO MAY APPLY:
    • State employees who are currently at the Management Services Technician or Office Technician (Typing) level or have transfer eligibility to that level.
    • Persons who have Management Services Technician or Office Technician (Typing) certification list eligibility.
    • SROA/Surplus candidates are encouraged to apply.
    • Training and Development (T&D) assignments may be considered. If you are interested in applying for a T&D assignment, you must indicate that on your application for your application to be considered.
    • LEAP candidates are encouraged to apply.

    If you are applying for more than one recruitment, a separate application is required for each recruitment for which you would like to be considered and you must write the RPA number on your application.

    Please include all education and experience on your application. Only the most qualified applicants will be considered. Candidates may be selected by competitive interview or resume review.



    Additional Information:

    Working Title Position Number
    Administrative Support 791 - 710 - 5278 - 007
    Will also consider hiring a(n)
    OFFICE TECHNICIAN (TYPING) $2,686.00 - $3,362.00
    Location County
    Sacramento SACRAMENTO
    Timebase Tenure
    Full Time Permanent   month(s)
    Final Filing Date: Department Link:
    12/18/2013 http://osi.ca.gov
    Contact Unit/Address Contact Name/Phone
    Human Resources
    osiworks@osi.ca.gov
    Hoa Voong, RPA #14-018
    (916) 263-4138

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    Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

    Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.

    It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.