Title: PROGRAM SPECIALIST II, FRANCHISE TAX BOARD Salary: $5,573.00 - $7,326.00 Posted: 11/07/2013
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
JOB DESCRIPTION :
Under the general direction of the Protest Manager, the Lead Hearing Officer will review protest cases worked by the Program Specialist I's responsible for resolving disputes over income tax matters for either Corporation/Multistate and Pass Through Entity taxpayers. The Lead will be directly involved in the technical decisions of the protest cases, ensuring the quality and accuracy of the outcomes, and may assist with conducting taxpayer hearings. The Lead will also independently resolve the more complex protested cases, which may have an audit program impact. This function will require reviewing and collecting facts, researching tax laws, regulations, court cases, and making objective conclusions to resolve the protest. Other duties will include providing technical support to the Legal Division, participation in audit issue projects or training assignments, and establishing open communication with auditors, taxpayers and their representatives. Applicants from all in-state and out-of-state field offices and central offices are encouraged to apply.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
Strong knowledge in one or more tax law areas (such as Pass-Through Entities, Personal Income Tax or Corporations)
Excellent interpersonal skills and ability to establish and maintain good working relationships with others
Excellent written and verbal communication skills and ability to communicate effectively with staff
Ability to analyze complex transactions, and recommend appropriate action
Ability to research and analyze sensitive and complex tax issues to determine compliance
Ability to research and apply legal precedents, court decisions, legal opinions and rulings in order to resolve a taxpayer's protest case
Strong leadership and staff development skills, and the ability to promote trust and credibility with staff and peers
Self motivated, open minded, fair and objective
Ability to travel and work away from home
Working knowledge of Pass-Through-Entity, and Corporation/Multistate Tax laws
Maintain a positive attitude and demonstrate the ability to support the vision and goals of the department
Ability to be objective and impartial in analyzing facts and making recommendations
Ability to handle change and multiple priorities
Ability to effectively plan and prioritize work to meet objectives and timelines
WHO MAY APPLY : Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.
HOW TO APPLY : Interested applicants must submit ALL of the following documents:
SUPPLEMENTAL APPLICATION :
In order to be considered for this position, interested applicants must submit a supplemental application. Your response must be no more than two type-written pages in length, using 12-point font, 1 inch margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental question:
Provide a specific example of how you have helped create an environment where different perspectives are valued, encouraged and supported.
What was the situation?
What did you do?
What was the outcome?
For each question, also include the following:
How long you held the position(s)
A supervisor’s name(s) who can verify the information
*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Lynn Chau at M/S F-380. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
Learn all about it.
Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.
It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.