Link to Dept Website

Salary: $2,638.00 - $3,305.00
Posted: 11/04/2013

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

Under the general supervision of a Tax Program Supervisor, and the direction of a leadperson, the TPTI is responsible for processing complex PIT/BE accounts and making the appropriate adjustments using specified instructions and established procedures and guidelines. TPTI’s will provide technical assistance to Collectors in support of the bureau’s collection efforts. Candidates will be supporting the Personal Income Tax Systems, Business Entities (Tax), Vehicle Registration Collection (Non-Tax) and Court Ordered Debt (Non-Tax) when processing Earnings Withholding Orders and Orders to Withhold. It is expected that the individual will consistently exercise a high degree of independence, initiative and professionalism.

Positions are currently available in the following Bureaus:
  • Advisory, Analysis, and Services Bureau
  • Statewide Collection Bureau

Additional positions may be available in the following Bureau(s):
  • Special Programs Bureau


  • Knowledge of or experience with TI, BETS, ARCS, BOE, ACES, DMV, COD, LexisNexis, Word and Excel
  • Practices the department’s Mission and Values
  • Flexibility and willingness to adapt to changes in priorities and/or workload demands
  • Strong work ethic, including good attendance and excellent interpersonal skills
  • Knowledge of the provisions of the rules, regulations, organization and procedures of the Franchise Tax Board
  • Ability to work effectively in a production environment
  • Good verbal and written communication skills
  • Ability to effectively work independently and in a team environment
  • Knowledge of the provisions of the rules, regulations, organization and procedures of the Franchise Tax Board
  • Ability to work effectively in a production environment
  • Good verbal and written communication skills
  • Ability to effectively work independently and in a team environment

Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

Interested applicants must submit ALL of the following documents:

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Nancy Towberman at M/S A-417. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA #'s 1314-1827 through 1833 & 1894

Additional Information:

Working Title Position Number
Tax Program Technician I 564 - 624 - 9587 - 002
Location County
Various Bureaus within the ARM Division SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento, CA 95812-0550
Nancy Towberman
(916) 845-6950

Special Requirements:
Background Check Required

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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.