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FRANCHISE TAX BOARD

Title:  TAX PROGRAM TECHNICIAN I, FRANCHISE TAX BOARD
Salary: $2,638.00 - $3,305.00
Posted: 10/31/2013

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

JOB DESCRIPTION :
Under the direction of a Tax Program Supervisor or Office Services Manager I in the Information Capture and Banking Section (ICBS) the Tax Program Technician (TPT I) provides technical and training support for Tandem System, the Image Processing and Cashiering System (IPACS) and/or the iCapture system. The TPT I ensures section staff is provided with correct and appropriate training, creates and maintains a large volume of programs and procedures utilized for all processes and acts as a technical expert and is involved with system maintenance, which involves trouble-shooting activites and annual changes. This may include, but is not limited to, identifying, researching and resolving system, processing and procedural issues, preparing and updating procedure manuals and providing training classes. The TPT I works with all programs, PIT, BE, and Non-Tax. The TPT I may also act in a lead capacity assisting the Supervisor or Manager as needed.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

DESIRABLE EXPERIENCE/QUALIFICATIONS :
  • Knowledge and experience in processing PIT, BE and Non-Tax forms, Data Entry Keying rules and Key from Image
  • May be required to work swing shift
  • Experience coordinating and conducting training classes
  • Ability to communicate clearly and possess good presentation skills
  • Good sense of humor

WHO MAY APPLY :
Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

HOW TO APPLY :
Interested applicants must submit ALL of the following documents:

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Patty Yamamoto at M/S L-150. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA #1314-1822

Additional Information:

Working Title Position Number
Support Technician 564 - 740 - 9587 - 001
Location County
Information Capture and Banking Section SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
11/11/2013 https://www.ftb.ca.gov
Contact Unit/Address Contact Name/Phone
Exam Unit
P. O. Box 550
Sacramento, CA 95812-0550
Nancy Lopez
(916) 845-7607


Special Requirements:
Background Check Required

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.