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Salary: $3,106.00 - $5,050.00
Posted: 10/29/2013

Job Description:
Under the direction of the Data Processing Manager II, LAN Administration and PC Support Unit, the Assistant Information Systems Analyst (AISA) will perform technical direction from the Service Desk Lead and support in the resolution of problems related to data communication, system application, hardware and network support. The analyst will provide problem resolution to customers of the BOE technology infrastructure and applications development environment; and will be responsible for ensuring that the Service Desk meets the needs of the BOE information technology system users and is providing top quality customer service. Required qualifications include good customer service and communication skills, writing, dependability and organizational skills. All applications will be carefully screened and only the most qualified candidates will be selected for an interview. Please state your eligibility for this position in Section 12 (Explanations) of your state application. All applicants will be considered however, SROA/surplus will be given priority.

Supplemental Questionnaire

This questionnaire will assist in reviewing your qualifications for the advertised Assistant Information Systems Analyst vacancy. To be considered for an interview, responses to the following questions must be submitted with your application. Please limit your responses to no more than two pages total.

1. In a paragraph, please describe your knowledge and experience of PC troubleshooting, hardware, software, operating systems and network administration databases.

2. In a paragraph, please describe your qualifications that you believe set you apart from others for this position.

3. In a paragraph, please describe your experience in cultivating and maintaining effective relationships within a team environment consisting of both technical and business team members.

Additional Information:

Working Title Position Number
None Specified 290 - 381 - 1479 - 065
Location County
Technology Services Department SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
11/13/2013 None Specified
Contact Unit/Address Contact Name/Phone
Technology Services Department
450 N Street, MIC: 26
Sacramento, CA 95814
George Alvarado
(916) 324-7054

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.