Link to Dept Website

Salary: $6,110.00 - $8,030.00
Posted: 10/28/2013

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

Under general supervision, the incumbent will perform analytical activities in support of FTB’s Windows environment. Work on complex information technology system problems and develop solutions to meet customer needs. Perform a variety of IT system support tasks including problem analysis, software deployment, capacity analysis and planning, system resource optimization, hardware procurement and implementation, and technical support duties in connection with IT system support and maintenance to achieve the most efficient use of available hardware and software resources.


  • Knowledge and experience installing, configuring, upgrading, and maintaining Windows server hardware and software.
  • Knowledge of Windows server monitoring, performance tuning, patching and hardening, and backups and restores.
  • Experience troubleshooting and problem solving Windows server hardware and software issues.
  • Working knowledge of Active Directory, DNS, DHCP, Group Policy, NTFS permissions, and Terminal Services.
  • Ability to work both independently and in a team environment.
  • Strong analytical and organizational skills, along with strong verbal and written communications skills.
  • Ability to perform detailed analysis, define technical problems, reason logically, and recommend effective solutions.
  • Must be flexible and able to adapt to changing priorities and able to adjust work schedule to meet operational needs which occasionally includes off-hours and on-call support.
  • Ability to juggle multiple projects and work under aggressive timeframes to meet objectives
  • Ability to maintain cooperative interpersonal working relationships with customers.
  • Two years recent experience managing both local and remote Windows Server 2003, 2008, or 2012
  • Information technology systems support, such as installing, evaluating, and maintaining computer software.
  • Knowledge of Microsoft Windows Internet Information Services and/or SharePoint.
  • Experience with command line, Visual Basic, and Power Shell scripting.
  • Experience identifying emerging trends in IT and researching and evaluating technology products.
  • Working knowledge of VMware or other virtualization technology and support of a virtual server environment.
  • Working knowledge of SAN environments.
  • High degree of self-motivation and a passion for excellence in customer service

Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

Interested applicants must submit ALL of the following documents:

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Jessie Dykeman at M/S A-115. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA #1314-1680

Additional Information:

Working Title Position Number
Windows Server Administrator 564 - 701 - 1367 - 001
Will also consider hiring a(n)
Location County
Server Management Section / 701 SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento, CA 95812-0550
Jessie Dykeman
(916) 845-5127

Special Requirements:
Background Check Required

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.