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FRANCHISE TAX BOARD

Title:  ASSISTANT INFORMATION SYSTEMS ANALYST
Salary: $3,106.00 - $5,050.00
Posted: 10/29/2013

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

JOB DESCRIPTION :
Under the general direction and supervision of the Data Processing Manager II and the technical assistance of the Sr ISA, the incumbent is responsible for assisting with analyzing application changes on internal web applications and forms. During the various stages of the system development life cycle, the incumbent actively participates in: analyzing system requirements, business and design walk throughs, developing and executing test scripts, verify system changes meet desired objectives, creating and updating test scripts, and validating test results. The incumbent may also participate in the analysis of system enhancements and/or defects which may include customer contact, writing application requirments, conducting walk throughs with the technical team, and scribing meeting notes.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

DESIRABLE EXPERIENCE/QUALIFICATIONS :
  • Ability to perform detailed analysis, define technical problems and recommend effective solutions
  • Knowledge of operating systems, applications, networking components and their interrelationships
  • Ability to work with users and technical staff to seek effective improvements and solutions to issues during the SDLC
  • Ability to communicate effectively in writing and orally in a courteous, professional manner
  • Self motivated and have a positive attitude
  • Ability to work on multiple projects and/or assignments simultaneously
  • Ability to work independently and cooperatively in a team environment
  • Ability to perform job tasks during stressful working conditions (e.g., tight deadlines, heavy workload, etc.)
  • Experience with Microsoft software tools (Word, Excel, Visio, PowerPoint) as well as IBM Rational Clear Quest
  • Willingness to adjust work schedule to meet operational needs
  • Ability to develop and implement test plans for the least complex issues in accordance to user requirements. This includes writing test scripts and scenarios, estimating costs and time frames, determining test objectives and expected results
  • Ability to write concise requirements taking the customers business requirements and detailing out specific requirements to meet the developers and testers needs

WHO MAY APPLY :
Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

HOW TO APPLY :
Interested applicants must submit ALL of the following documents:

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: DeeAnn Chan, at MS L-240. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA #1314-1628

Additional Information:

Working Title Position Number
System Tester/Analyst 564 - 793 - 1479 - 001
Location County
Internal Web & Administrative Systems SACRAMENTO
Timebase Tenure
Intermittent   1500 Permanent   month(s)
Final Filing Date: Department Link:
11/05/2013 https://www.ftb.ca.gov
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O.Box 550
Sacramento, CA, 95812-0550
DeeAnn Chan
916-845-3161


Special Requirements:
Background Check Required

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.