Title: BUSINESS TAXES REPRESENTATIVE Salary: $3,106.00 - $4,810.00 Posted: 10/04/2013
Under close supervision of the Business Taxes Administrator I, the Business Taxes Representative (BTR) is assigned cases by terminal digit and/or other means on active, closed, and revoked sales and use tax accounts up to but not limited to $50,000. (In general, accounts over that amount are assigned to the specialist.) The BTR must keep the supervisor informed of complex issues on assigned cases. The accounts are worked from the office by telephone and/or mail using an inside collection program. When necessary and warranted, field calls will be made to the business location and/or other locations. Work is performed by use of a personal computer in accessing the individual’s caseload. Actions taken are initiated and recorded on the personal computer, as are the case notes. Performs other job related duties as required. Meeting the training requirement for this position may require overnight travel for up to five consecutive nights. Candidate should submit a copy of their unofficial transcripts with their application and respond to the Supplemental Questionnaire. Interested candidate must meet educational requirements. The position requires the incumbent to be fingerprinted. All applicants will be considered however, SROA/Surplus will be given priority.
1. Describe your experience using a personal computer and common software such as Microsoft Windows and Microsoft Office for business purposes.
2. Describe your experience in writing business memorandums or letters.
3. Describe your experience with public speaking.
4. Describe your personal or working knowledge of the Board of Equalization and its tax programs.
5. Describe what you feel is the fundamental skill needed to be an effective tax collector.
Applications submitted without a completed questionnaire and unofficial transcripts will not receive further consideration for this position.
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.