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FRANCHISE TAX BOARD

Title:  TAX PROGRAM TECHNICIAN II, FRANCHISE TAX BOARD
Salary: $2,951.00 - $3,696.00
Posted: 09/17/2013

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

JOB DESCRIPTION :
Are you looking for a challenging, fast paced work environment requiring strong leadership skills and enthusiasm? A place where you can bring everything you know together to build a strong team? Then, the Receiving & Data Storage Section (RDSS) is for you. Under the general guidance of a Tax Program Supervisor, you are a technical lead performing a variety of duties in support of one of the RDSS processing units. As a lead, you will respond to customer requests, assist with quality review of work, review and update procedures, provide feedback on production and accuracy rates, and provide training when necessary.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

DESIRABLE EXPERIENCE/QUALIFICATIONS :
  • Strong commitment to customer service
  • Strong analytical and organizational skills
  • Ability to exercise good judgment and dependability
  • Ability to identify problems and recommend solutions
  • Possess strong written and oral communication skills
  • Good interpersonal skills. Ability to work effectively as part of a team and independently
  • Ability to remain flexible and open in response to changing priorities when handling a variety of tasks
  • Knowledge of FTB systems including TI, INC, BETS, NTD, IDAX, ARCS
  • Knowledge and experience in processing Personal Income Tax, Business Entities, and Non-Tax forms
  • Proficient in MS Office (PowerPoint, Excel, Word, and Outlook)
  • Ability to follow and apply written and verbal instructions and handle changing priorities
  • Ability to lead change

WHO MAY APPLY :
Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

HOW TO APPLY :
Interested applicants must submit ALL of the following documents:

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Julie Frattini at M/S L-160. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA #1314-0784 & 1314-0858 through 1314-0860

Additional Information:

Working Title Position Number
Tax Program Technician II 564 - 790 - 9588 - 001
Location County
Receiving & Data Storage Section SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
09/27/2013 https://www.ftb.ca.gov
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento, CA 95812-0550
Julie Frattini
(916) 845-5480


Special Requirements:
Background Check Required

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.

It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.