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Salary: $4,204.00 - $7,899.00
Posted: 09/13/2013

Job Description:


The Ombudsman supports and advises the Chairman on the impacts of the Air Resources Board's(ARB) policies on CA businesses; implements legal requirements for Clean Air Act 507 Small Business Compliance Assistance; provides K-16 and public outreach and education, and strengthens ARB's engagement with other public agencies and external-to-ARB stakeholders, including a national network of small business programs. The office pro-actively promotes voluntary reductions of Greenhouse Gases through CoolCA and associated programs. We seek strategies to prevent and resolve problems and manage ARB’s foreign visitors program.

Under the direction of the Ombudsman, the successful candidate is responsible for managing complex and sensitive projects and programs where issues are often emerging and sometimes entrenched. The successful candidate is required to research and fairly represent small business perspectives and concerns to ARB as well as ARB's perspective and programs to the public. Assigned work requires the development of air quality policy and procedure proposals that identify and minimize potential adverse impacts on small business, strengthen business understanding of and participation in the development of regulatory proposals, and increase opportunities for compliance. The successful candidate will work collaboratively with governmental officials, business owners/operators, funding entities, associations, non-profit organizations, as well as ARB staff and others. The successful candidate will be the Ombudsman's lead contact for Southern California counties and liaise with the South Coast Air Quality Management District and the San Diego Air District, local offices of Cal/EPA programs, and business organizations. The successful candidate will maintain current and interactive ARB/business-relevant relationships and data on these areas as well as participate in ARB Board meetings and technical and informational meetings with industry groups, individuals, local air districts, etc. The successful candidate will be the lead for ARB Ombudsman's Compliance Assistance and will work closely with ARB program staff to identify Best Practices to achieve/maintain compliance. The successful candidate will serve as ARB representative to the Technical Subcommittee of the National Steering Committee of 507 small business programs and will have lead responsibility for producing California's Annual Report of 507 programs to USEPA. The successful candidate will be required to research, produce, and deliver material for public engagements, including speaking to business groups. The successful candidate will research and respond to phone, email, and personal inquiries and problems regarding ARB programs from agencies, businesses and the public. Will track information into Ombudsman's confidential database, produce required reports and perform other duties. The successful candidate will work on multiple priorities sometimes under tight deadlines. The successful candidate is required to develop and maintain a current knowledge of ARB structure, polices, and regulations.

As a member of the Ombudsman team, the ability to maintain confidentiality is essential. The position requires excellent human relations and problem solving skills, the ability to work independently, and the ability to maintain a helpful and friendly attitude in trying circumstances. Must be able to apply knowledge of air and environmental regulations and regulatory processes appropriately. Must be willing to ask for help when needed and use good judgment and discretion in public and private discussions. Thoroughness and attention to detail are important. Creativity is encouraged. Familiarity with other regulatory agencies is helpful. Position requires some public speaking and some travel.


The Ombudsman is in the Office of the ARB Chair and serves as an information resource for ARB's Chairman, board members, staff and the public. We work with multiple state, local and federal agencies, economic development groups, non-governmental organizations, educators, and visitors from around the world. We are the small business advocates for ARB. The successful candidate we seek will have an uncommon combination of regulatory, professional, communication, and analytical talent and will thrive on making a difference as a member of a dedicated and professional team.

The personal attributes we seek include: Integrity, self-motivation, personal accountability, excellent work habits, time-management skills, and a can-do attitude. We seek professional maturity, creativity, and a commitment to serving the public with a high degree of sensitivity. A passion for entrepreneurial success and environmental progress is useful. Must enjoy challenge and growth. The ability to laugh at yourself is an asset.

The professional technical skills and experience we seek include: Familiarity with the laws and regulations applicable to air quality or motor vehicle emission control, experience with multi-media environmental compliance strategies, tools, or practices, and knowledge of business operations. Ability to ask relevant questions and research and analyze data to develop proposed solutions. Knowledge of effective outreach tools and strategies. Five years varied and responsible experience in engineering, research, physical, biological, environmental or related sciences, mathematics or a related field or a combination of these. Experience owning or operating a business is a plus.

The professional communication skills essential to the position are the ability to write clearly and concisely, the ability to form and articulate thoughts clearly when speaking, and strong interpersonal skills. The incumbent will have a demonstrated ability to build and maintain positive relationships with stakeholders of all levels and across diverse industries and cultures. Demonstrated competence in public speaking or a willingness to complete the basic Toastmasters International or similar program is essential.

Education: Graduation from an accredited college with a major in the physical, biological or environmental sciences, mathematics, engineering, or a related field or combination thereof. A Master's degree in any of the fields listed above or a related field may be substituted for one year of experience; a doctorate degree in any of these fields or related may be substituted for two years of experience. A business or a related minor is desirable.

Office Tools: The successful applicant will have a good understanding of Microsoft Office tools, including the ability to use Excel spreadsheets and Power Point at a minimum. Project management program skills are a plus.

Outstanding interpersonal communication skills are essential, as is a demonstrated ability to work independently and handle multiple projects with tight deadlines. The successful candidate should have a strong business, technical, economic, market research, technology or academic network in place. Areas of particular emphasis for this position, in addition to air, include: technology development/deployment, transportation, energy, and water.

The most successful candidate will be highly creative with a strong work ethic. Experience as a small business owner/operator is highly desirable. Experience providing environmental, technical, or compliance assistance is required. Applicants with multi-media, energy, and other types of technical assistance background are encouraged to apply. Applicants must demonstrate experience building relationships across stakeholder groups such as business owners, non-regulated public, technology incubators, non-profit organizations, trade associations and environmental and policy leaders. Must be comfortable working with executives and all levels of staff. Must be experienced speaking to groups and exhibit good judgment. Bilingual English/Spanish highly desired; English/Mandarin helpful.


To apply, please submit an original State application (STD 678). Applicants will be screened and only the most qualified candidates will be interviewed. Appointments may be subject to SROA/Surplus restrictions. Surplus applicants must attach a copy of their surplus letter to the State Application (STD 678). On page one of the completed standard State Application (STD 678) you must clearly indicate the basis of your eligibility: list appointment, transfer, SROA, Surplus, re-employment, or reinstatement. If you are not a current of former State employee, you must first take an examination to obtain list eligibility.

Please reference position number 673-030-3887-004 on your application and include any other relevant documents (e.g., unofficial transcript, copy of degrees, resume, etc.) to the attention of Jennette Bronner at the address indicated below.

SACRAMENTO LOCATION - We are located downtown in the beautiful California Environmental Protection Agency (Cal/EPA) at 10th and I Street. The Light Rail Station is two blocks from the Cal/EPA building and is also close to the downtown plaza, restaurants, and gym.

Additional Information:

Working Title Position Number
Air Pollution Specialist 673 - 030 - 3887 - xxx
Location County
Sacramento or El Monte Multiple
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Chairman's Office
1001 I Street
Sacramento, CA 95814
Jennette Bronner
(916) 323-6791

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.