**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
JOB DESCRIPTION :
Under the supervision and general guidance of the Discovery Analyst Administrator I in the Fraud and Discovery Section, you will be responsible for assisting the day to day operations necessary for FTB to fulfill its contractual obligation to provide enforcement support to the California Tax Education Council (CTEC). With professionalism and tact, you will assist in the administration of the education and enforcement activities related to the provisions of the California Business and Professions Code §22250-22259 (The Tax Preparer Act). Under direction of the CTEC lead you will maintain and enhance cooperation and communication with CTEC, working together to ensure tax preparer compliance with CTEC registration requirements. You will work a variety of internal and external resources to identify unregistered tax preparers, educate them on their requirements, penalize them if necessary and forward findings to CTEC for action as provided by the Tax Preparer Act.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
Ability to present ideas and information effectively both orally and in writing
Strong customer service skills and ability to handle potentially irate public contacts in person and on the phone
Strong interpersonal skills and ability to work well independently or in a team environment
Ability to work independently and maintain professional conduct while traveling in an offcial state capacity with limited oversight
WHO MAY APPLY : Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification.To apply for this job opportunity as a list candidate, you must first take the online Tax Technician Exam. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.
HOW TO APPLY : Interested applicants must submit ALL of the following documents:
Candidates must submit a supplemental application to be considered for this position. Your response must be no more than two type-written pages in length using 11-point Arial font, 1-inch margins, and include your first and last name in the upper right-hand corner of each page. When answering each supplemental question, also include employer name, your position/title, how long you held the position and a supervisor’s name who can verify the information. Please respond to the following supplemental statements:
Describe a situation when you had to modify an existing plan or otherwise had to change direction in response to a changing situation.
What was involved?
What did you do and what was the outcome?
*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Armon McConnell at M/S F-151. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.