Title: BUSINESS TAXES REPRESENTATIVE Salary: $3,106.00 - $4,810.00 Posted: 09/04/2013
Under close supervision of the Business Taxes Administrator I, the Business Taxes Representative (BTR) is assigned cases by terminal digit and/or other means on active, closed, and revoked sales and use tax accounts up to but not limited to $50,000. (In general, accounts over that amount are assigned to the specialist.) The BTR must keep the supervisor informed of complex issues on assigned cases. The accounts are worked from the office by telephone and/or mail using an inside collection program. When necessary and warranted, field calls will be made to the business location and/or other locations. Work is performed by use of a personal computer in accessing the individual’s caseload. Actions taken are initiated and recorded on the personal computer, as are the case notes. Candidates for this position must meet educational requirements. Please include a copy of your college transcripts from all colleges attended for verification of the minimum qualifications for this position. Meeting the training requirements for this job may require overnight travel for up to five consecutive nights. The position is located in a high-rise building. The position requires the incumbent to be fingerprinted. All applicant will be considered however, SROA/Surplus will be given priority.
In addition to the Standard State Application (STD. 678), no more than a two-page typed response to the following questions must be submitted with your application. More than one position may be available.
1. Describe any experience you have conducting training and making presentations.
2. Describe your vision of customer service and how you would provide good customer service to business owners.
3. Describe your experience analyzing and/or reviewing financial data and how such experience would benefit you as a Business Taxes Representative.
4. Summarize an experience that best exemplifies your ability to work under pressure, and meet deadlines.
Applications submitted without a completed questionnaire, transcripts and application will not receive further consideration for this position.
290 - 053 - 8690 - 056
SUTD Riverside District
Final Filing Date:
SUTD Riverside District 3737 Main St Ste 1000 Riverside Ca 92501
Ernest Fudge (951) 680-6715
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