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HEALTH CARE SERVICES, DEPARTMENT OF

Title:  STAFF SERVICES MANAGER I
Salary: $5,079.00 - $6,311.00
Posted: 08/27/2013

Job Description:
There is a required Supplemental Questionnaire at the bottom of this ad that must be submitted with your application.

If you are interested in this position, please submit your application to the address listed and reference your list or transfer eligibility and the position number in the 'Explanations' section of your State Application. Do not attach copies of this ad or application instructions to your application packet. Please make sure your application is signed and dated (up to date) and make sure your application is submitted before the final filing date. All applications received or post marked after the final filing date will not be accepted. Failure to follow these directions may disqualify you from being considered. Please note that applications delivered to the contact's building or to the department's HR will not be accepted. Mailed applications only.

Duty Statement - Staff Services Manager I

Job Summary - Under the general supervision of the Staff Services Manager III (SSM III) in the Policy Development Branch of the Medi-Cal Eligibility Division (MCED), the Staff Services Manager I (SSMI) provides direct manangement and supervision of Staff Services Analysts and Associate Governmental Program Analysts. The SSMI works closely with the Health Program Specialist I that is assigned to work on more complex projects related to the Financial Unit. This position ensures that all staff are fully trained to perform the functions and duties of the unit sucessfully and will monitor the attendance and performance of assigned staff. The SSMI ensures that the Medi-Cal program areas overseen by the unit comply with all applicable state and federal laws and court decisions. The SSMI ensures that the unit provides verbal and written policy guidance regarding Medi-Cal eligilbility critieria that is uniform, accurate and timely to county human services agencies, California Department of Social Services Administrative Law Judges, advocates, legislative staff, the general public, and other partners. This policy guidance allows county human services agencies to perform accurate determinations and re-determinations of Medi-Cal eligibility. The SSMI is to ensure that program costs related to increases or decreases of the number of Medi-Cal beneficiaries eligible for benefits is monitored and consistent with current Medi-Cal eligibility policy.

Supervision Received: General supervision by the Staff Services Manager III (SSM III), Chief, Policy Development Branch

Supervision Exercised: Six (6) Analysts

Percent of Time - Essential Functions

30% - Provide expertise and direction to staff in the Financial Unit as well as other staff in DHCS to ensure that the provisions of all state and federal regulations, statutes, and court decisions related to the eligibility of Medi-Cal programs is followed appropriately. Develop and present through subordinate staff complete and sound analysis and recommendations to Branch, Division and Executive management teams regarding Medi-Cal programs.

30% - Monitor, interpret and implement federal and state regulations regarding Medi-Cal eligibility through subordinate staff. Respond to lawsuits and requests for information, and negotiate settlements. Develop new Medi-Cal eligibility legislation, regulations, and procedures. Perform as a participant and/or lead on special projects and assignments as directed by the Branch Chief such as projects related to the implementation of the Affordable Care Act.

20% - Act as the liaison between the Department of Health Care Services (DHCS) and other state departments, as well as other statewide organizations, federal partners (the Social Security Administration and the Centers for Medicare and Medicaid Services), advocates and county human services agencies, on policy and financial issues related to the administration of the Medi-Cal program. The incumbent is responsible for the implementation of federal and state policies related to Medi-Cal financial eligibility, fair hearings, other health coverage, and various Medi-Cal programs.

15% - Provide supervision and management to a team of analysts in the Financial Unit including hiring, staff development and training, providing Individual Performance Appraisals, coaching and correction as needed. Provide support and occasional management to Branch staff in the absence of the Branch Chief.

Percent of Time - Marginal Functions

5% - Other duties as assigned.



SUPPLEMENTAL QUESTIONNAIRE INSTRUCTIONS:

This non-confidential Supplemental Questionnaire is designed to elicit information regarding each applicant’s abilities, knowledge, and experience in relation to the vacant Staff Services Manager I position.

In order to be considered for this position, you must complete and submit this Supplemental Questionnaire. You also need to identify a reference (with phone number for the reference) who can verify your knowledge and/or experience with regard to each question. If there is a question regarding experience that you do not have, include examples of similar experience that would demonstrate your ability or potential to perform the specific function. Please limit your answers to one page per question.

This information will be used in conjunction with the interview to assist in determining the most qualified candidate for the position.


1. Please tell us how you are eligible for this job. (Check one below.) Attach a copy of your test results or other documentation that shows your eligibility.

Reinstatement: ____ Lateral Transfer ____ List Eligibility: _____

2. Describe your experience working with or leading workgroups that have participants from outside governmental agencies, contractors, advocacy organizations and other stakeholders. What was your role and what kinds of tasks did you perform?


3. Describe your experience with providing direction and guidance to colleagues, gathering consensus and cooperation from colleagues and the techniques you use or would use to motivate them and resolve any conflicts in the process. Please explain any experience you have in working in a lead or managerial capacity.


4. Describe your experience in preparing and conducting presentations (oral, webinar, small group presentations, PowerPoint, etc.).


5. Please describe your role within an organization where you participated as a leader in the decision making process within the organization. What was your role? What steps did you take in informing your decision? What was the outcome of that process?


6. Please describe your experience in building and maintaining strong teams, coaching and mentoring others, and training staff. Describe your management or leadership style.

Additional Information:

Working Title Position Number
Staff Services Manager I 805 - 310 - 4800 - 002
Location County
Downtown, Sacramento SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
09/10/2013 None Specified
Contact Unit/Address Contact Name/Phone
UMD / Recruit Unit 310 / Financial Unit
P.O. Box 997419, MS 4506
Sacramento, CA 95899-7419
Katie Kellinger


Special Requirements:
Supplemental Questionnaire

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.

It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.