Job Description: DutiesUnder the general direction of the Assistant Executive Officer (AEO), the Staff Services Manager (SSM) II is responsible for planning, directing, and organizing the statewide activities of Board's Enforcement Division (Division). Duties include, but are not limited to the following: Plans and directs the management and operations of the Board's Enforcement Division, which includes the Compliance Unit, Investigations Unit, Disciplinary & Probation Units, Citation & Fine Program, Cost Recovery Program and Expert Witness Program. Interprets, applies, administers and enforces provisions of the law relating to complaints, investigations and disciplinary actions; oversees the formulation and implementation of policies and procedures related to the Division, and ensures the Board's compliance with mandated regulatory and statutory requirements; develops measurable performance standards, and identifies and monitors the allocation of staff resources necessary to accomplish critical activities of the Division; and manages a multi-disciplinary professional and technical staff which includes Staff Services Managers, Supervising Special Investigators, Associate Governmental Program Analysts, Staff Services Analysts, and various other clerical/technical staff members.
Oversees all enforcement-related liaison activities with the Division of Investigation, the Office of the Attorney General, the Office of Administrative Hearings, the Department of Health Services, Department of Public Health, Department of Mental Health, Department of Developmental Services, other state agencies, legal counsels, consumers, and various professional organizations.
Serves as Board liaison at various events and professional organization meetings relative to local, state, and national media issues on consumer protection and industry issues; ensures that the Division provides all relevant data for the Department's annual reports and various legislative reports; oversees the Division's budget, and ensures collection of required workload data for applicable budget change proposals and budget schedules.
Attends board meetings and committee meetings to ensure efficient and effective processing of enforcement and disciplinary hearing requirements, as well as interpretation of current policies and procedures. Ensures completion of all board meeting and enforcement committee meeting reports, and all disciplinary actions scheduled for hearing.
Researches, prepares and presents written and verbal reports to the Board, professional organziations and Legislators on a variety of enforcement-related activities as necessary.
WHO MAY APPLY: Eligible candidates who are current state employees with status in the above classification or lateral transfers in an equivalent class, former State employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. All methods of appointments, including Training and Development (T&D) Assignments will be considered. All interested applicants must submit a standard State Application Form STD 678 (Rev. 6/2010) with original signature, and must clearly indicate the basis of their eligibility in the “Explanations” section of the STD 678.
SROA and Surplus candidates are encouraged to apply. Appointment is subject to SROA and State Surplus policies. Surplus candidates must submit a copy of their surplus status letter. Applications will be screened and only the most qualified applicants will be considered for an interview.
All appointments are subject to OHR’s approval. A 60-day candidate pool will be established for subsequent vacancies.
DCA is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin, or disability.
Special Requirements: Fingerprint/Background Check
Background Check Requirement:Title 11, section 703D California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring.
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
Learn all about it.
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.