How would you like to join an organization that is tasked with helping to ensure the fiscal integrity of the Medi-Cal program? The California Department of Health Care Services (DHCS)is seeking candidates for one or more Staff Services Manager I (SSM I) positions to join the Third Party Liability and Recovery Division (TPLRD), Estate Recovery Section.
Specific duties as follows:
Direct supervision of unit staff. The analysts perform journeyperson level work that includes research and in-depth analysis to identify estate’s assets and recover Medi-Cal claims, and appear in court as necessary. Meanwhile, the small group of technical staff performs support services for the Unit. Supervision includes recruitment, hiring, training, directing, performance evaluation and development of staff, as well as knowledge and application of progressive discipline. The incumbent is also responsible in assigning, prioritizing and reviewing functions to improve the overall effectiveness and efficiency of the Estate Recovery Unit.
Review program policies and monitor operations to ensure operational efficiency, cost effectiveness, and compliance with State and Federal laws, rules and regulations. Direct the development and implementation of regulations, policies and procedures to ensure efficiency and effectiveness of unit activities. Present recommendations for improvements to Division management.
Manage all unit activities; conduct staff meetings to assure effective communication between management and working level staff. Prepares and presents project status and activity reports for management when necessary. Attend statewide seminars and gives presentations on the Estate Recovery (ER) program; conduct training on ER issues; review and approve training and continuing education materials for staff within the ER Branch. Perform other duties as required.
In order to be considered for this position, you must complete and submit the following Supplemental Questionnaire (SQ):
1. What do you think is the most difficult aspect of being a manager?
2. How would you best describe your management style? Please provide an example(s) which illustrates your style.
3. What are you most proud of in your career?
You must identify a reference and their contact phone number who can verify your knowledge and/or experience with regard to each question. If you do not have previous experience applicable to any of the questions, include examples of similar experience that would demonstrate your ability or potential to perform the specific function. Responses should be no longer than two pages, single-spaced. If you do not submit a completed SQ, your application will not be considered.
WHO MAY APPLY: Individuals who have eligibility for appointment to the above class (e.g., lateral transfer, list eligibility, reinstatement, etc.). All applicants must clearly indicate the basis of their eligibility in box 12 “Explanations” on the Standard State Application Form (STD. 678). If you have SROA/Surplus status, you must provide a copy of your notification letter. If you are not a current State employee, you must have reinstatement eligibility or had completed an examination with the State of California for this classification and is reachable on a list in order to be appointed. Only complete packets will be considered for an interview. All applications will be screened and only the most qualified will be interviewed. Hiring will be conducted within the SROA guidelines. This position is located in the East End Complex, 1500 Capitol Ave, Sacramento, CA 95814.
Staff Services Manager I
805 - 255 - 4800 - ERS
Final Filing Date:
Third Party Liability & Recovery Division PO Box 997425, MS 4720 Sacramento, CA 95899-9907
Joan Bonin 916-650-0597
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