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Salary: $5,065.00 - $6,466.00
Posted: 07/17/2013

Job Description:

Under the general supervision of the Chief of Administrative Services, the Staff Information Systems Analyst (Specialist) (SISA) is responsible for all aspects of the Mental Health Services Oversight and Accountability Commission’s (MHSOAC) Information Technology (IT) program.


      Troubleshoot and resolve IT issues related to desktop hardware, software, and network connectivity. Review output files and error logs to assess application or system problems. Provide hands-on training to users on system functionality. Explain technical procedures to all levels of users. Disseminate information regarding IT related issues to the appropriate area of responsibility (e.g., network, database, web, department-wide broadcast). Develop, update, and maintain MHSOAC IT procedures, policies, operations, and reference materials. Submit and track help-desk tickets on behalf of MHSOAC staff. Coordinate the installation, configuration, and maintenance of various IT components (PC, outlook e-mail, Citrix login information, Citrix token, Blackberry, voicemail, etc.) for MHSOAC staff. Ensure all accounts and IT components are appropriately closed/returned for separated staff.
      Serve as the MHSOAC liaison with the California Department of Health Care Services (DHCS) Information Technology Web Services (ITWS) system. Provide the Evaluation Unit with IT support. Ensure that all data transferred, received, handled, or shared complies with the Health Insurance Portability and Accountability Act (HIPPA) privacy regulations. Implement administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of and any personal information, sensitive information, protected health information or confidential information. Develop and maintain a written information privacy and security program that includes administrative, technical, and physical safeguards. Monitor HIPPA regulations and other laws to ensure MHSOAC compliance with updates/changes to all applicable regulations.
      Serve as the MHSOAC webmaster. Utilize Dreamweaver and/or other web development applications to add, modify, and remove MHSOAC, Proposition 63, and Intranet website content. Use Adobe Professional 8 to ensure website content meets State accessibility guidelines and IT standards. Maintain the MHSOAC and county listservs. Send out website update information and announcements using the appropriate listservs.
      Serve as the MHSOAC Information Security Officer (ISO) and liaison with the California Technology Agency (CTA). Serve as a subject matter expert in complying with all Statewide IT laws, regulations, policies, guidelines, and procedures. Maintain full knowledge on evolving information technology trends and products, procedures and roles as well as State directives and communicate how these changes may impact the organization. Provide independent analytical and technical services in support of MHSOAC’s IT procurement, hardware and software inventory, and budgeting. Independently prepare and review IT specifications and justifications for non-standard procurements. Conduct non-competitive and competitive IT procurements, and leverages procurement agreements. Prepare annual IT reports.
    5. Other duties as required

Qualified candidates must have eligibility for State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

Please submit the following :

    • State Application (STD 678) - Clearly indicate the basis of your eligibility in the “EXPLANATIONS” section located at the bottom of page one.
      • Candidates whose eligibility is based on an employment list are asked to submit a copy of their examination results indicating their test score.

NOTE: No double-sided documents, please.


Administrative Services Division
ATTN: Lauren Quintero
1300 17th St., Suite 1000
Sacramento, CA 95811


Lauren Quintero
(916) 445-8716

Additional Information:

Working Title Position Number
Staff Information Systems Analyst (Specialist) 475 - 550 - 1312 - XXX
Location County
Mental Health Services Oversight & Accountability Commission SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
05/01/2014 None Specified
Contact Unit/Address Contact Name/Phone
Administrative Services Division
1325 J St., Suite 1700
Sacramento, 95814
Lauren Quintero

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.