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Salary: $3,106.00 - $4,670.00
Posted: 07/16/2013

Job Description:
Position may become permanent if permanent funding is approved; project/workload is permanently established.

Under the close supervision of the Business Taxes Administrator I, the Business Taxes Representative (BTR) will learn, perform and master all phases of research and analysis work related to resolving issues on tax returns and schedules. The BTR analyzes tax returns, reviews taxpayer correspondence, communicates with taxpayers, performs return maintenance functions, processes relief from penalty cases and assists lower level staff on the more complex billing and adjustment cases. The incumbent must also be proficient with tax laws, regulations, annotations and provisions relative to the fee programs administered by the Special Taxes Policy and Compliance Division in order to educate and provide assistance to taxpayers in written correspondence and over the telephone. BTR/TA – Interested candidates must meet educational requirements. The position is located in a high rise building. All applicants will be considered however SROA/Surplus will be given priority.

Special Requirements:
As part of the application process for this position, please include the position number on your application under the “Job Title” section. Additionally, complete the supplemental questionnaire which is listed below. The supplemental questionnaire must be submitted with your application and your response should be no longer than 2 pages. Applications submitted without the position number or supplemental questionnaire will not receive further consideration for this position.

1. Please describe your experience handling customer problems or complaints through telephone or written contact.

2. Please describe your experience reviewing, researching and resolving any issues relating to customer payments or revenue documents.

3. What special assignments or projects have you handled outside your normal job duties? Please describe.

Additional Information:

Working Title Position Number
None Specified 290 - 493 - 8690 - 117
Location County
Special Taxes Policy and Compliance SACRAMENTO
Timebase Tenure
Part Time Limited Term  11 month(s)
Final Filing Date: Department Link:
07/30/2013 None Specified
Contact Unit/Address Contact Name/Phone
Special Taxes Policy and Compliance
450 N Street, MIC: 88
Sacramento, CA. 95814
Lyndsey Schut


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Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.

It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.