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FRANCHISE TAX BOARD

Title:  TAX PROGRAM ASSISTANT
Salary: $1,852.00 - $2,251.00
Posted: 07/16/2013

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

JOB DESCRIPTION :
If you're looking for a challenging, fast paced work environment, then Receiving and Data Storage (RDSS) is the place for you. Under the general supervision of the Tax Program Supervisor, you will perform the necessary functions needed to process all incoming mail received for the department. Duties include: opening incoming envelopes, extracting contents of envelopes, analyzing correspondence and routing to appropriate sections, and perfecting returns and pay documents.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

DESIRABLE EXPERIENCE/QUALIFICATIONS :
  • Strong commitment to customer service
  • Strong analytical and organizational skills
  • Ability to exercise good judgment and dependability
  • Ability to identify problems and recommend solutions
  • Strong written and oral communication skills
  • Good interpersonal skills; Ability to work effectively as part of a team and independently
  • Ability to remain flexible and open in response to changing priorities when handling a variety of tasks
  • Ability to work with sensitive and confidential data
  • Experience working with microsoft office applications (Word, Excel, Outlook)
  • Familiarity with FTB organization, operations, programs and related systems

WHO MAY APPLY :
Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

HOW TO APPLY :
Interested applicants must submit ALL of the following documents:

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Linda Villa at M/S L-160. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA #'s 1314-0171 through 0190

Additional Information:

Working Title Position Number
Tax Program Assistant 564 - 790 - 1474 - 001
Location County
Receiving and Data Storage Section SACRAMENTO
Timebase Tenure
Intermittent   1500 Permanent   month(s)
Final Filing Date: Department Link:
07/26/2013 http://www.ftb.ca.gov
Contact Unit/Address Contact Name/Phone
Exam Unit
P.O. Box 550
Sacramento, CA 95812-0550
Linda Villa
(916) 845-5788


Special Requirements:
Background Check Required

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.