Link to Dept Website

Salary: $3,101.00 - $3,771.00
Posted: 07/09/2013

Job Description:
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

The Business Entities Section (BES),Information Validation Section(IVS), and Information Capture and Banking Section (ICBS) are looking for enthusiastic individuals who are interested in assisting each section as they transition to new processes due to EDR changes. Under the general direction of the Office Services Manager I or the Administrator I, the Tax Program Supervisor has responsibility for supervising staff that may include Tax Program Technician II's, Tax Program Technician I's, Tax Program Assistants, Student Assistants, or Seasonal Clerks. The staff you supervise will be responsible for performing the necessary functions needed to examine and validate taxpayer information to ensure accurate processing of tax returns and documents. You will be responsible for preparing annual and probationary performance evaluations. As part of the management team, you will participate in the short and long-term planning process for various workloads, support and promote the department's Mission and Values, and be willing to adjust work schedules and redirect resources to meet operational needs. You will be responsible for making decisions related to personnel and operational issues, assisting with defining budgetary needs for your unit, evaluating, mentoring and coaching staff, providing regular performance feedback to staff, and ensuring that performance goals are met.

Business Entities Section (BES):
BES is primarily responsible for reviewing and perfecting Business Entity (BE) returns and payments, inlcuding corporations, Limited Liability Companies and Partnerships. BES also reviews corrects and approves tax assessments and refunds. The TPS assists in performing and reviewing the work assigned to his/her group.

Information Validation Section (IVS):
IVS is primarily responsible for performing the necessary functions needed to examine and validate taxpayer information to ensure accurate processing of Personal Income Tax (PIT) returns and documents.

Information Capture and Banking Section (ICBS):
This position is assigned to “swing shift”. ICBS is primarily responsible for performing the necessary functions needed to manually and electronically capture data from tax returns and payments.


  • Strong organizational and communication skills, both verbal and written.
  • Strong interpersonal and customer service skills.
  • Excellent analytical skills, including the ability to use good judgment when analyzing data and situations, draw sound conclusions, and take effective actions.
  • Ability to plan, organize, train and direct the work of subordinate staff through lead staff.
  • Ability to follow and apply written and verbal instructions
  • Ability to inspire, motivate, and coach staff toward success
  • Ability to handle changing priorities and meet deadlines
  • Excellent work ethic and attendance
  • Experience with PC and Microsoft Office Applications (Word, Excel, Outlook)
  • Positive attitude and a sense of humor
  • Knowledge of the performance evaluation process
  • Knowledge of the return processing system

Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.

Interested applicants must submit ALL of the following documents:

*A completed application includes the position title, position number and contact person’s name in the job title line, and must be signed. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Samantha Tobias at M/S F-130. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below. Multiple positions may exist for this vacancy.

RPA#1314-0009 through 1314-0011

Additional Information:

Working Title Position Number
Tax Program Supervisor 564 - 732 - 9589 - 001
Location County
Filing Division (Various) SACRAMENTO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Contact Unit/Address Contact Name/Phone
Exam Unit
P. O. Box 550
Sacramento, CA 95812-0550
Samantha Tobias
(916) 845-4089

Special Requirements:
Background Check Required

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.