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INDUSTRIAL RELATIONS, DEPARTMENT OF

Title:  OFFICE SERVICES SUPERVISOR II (GENERAL)
Salary: $2,953.00 - $3,590.00
Posted: 07/01/2013

Job Description:
Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification. Please clearly state your eligibility in the “Explanations” Section on your application.

All applicants will be screened for breadth and depth of experience. Only the most qualified applicants will be contacted for interviews based on screening criteria.

To be considered for this vacancy you must have transfer eligibility based on present or past state civil service eligibility, or passed an exam for this classification. To learn how to become a civil service employee, visit the State Personnel Board's website: www.jobs.ca.gov.

Applications (Standard form 678) must be received in our San Francisco office no later than the close of business of the final filing date via postal mail, personally delivered or inter-office mail. Applications received after the final filing date will not be accepted.

Applicants: Please write the position number listed below on the section “Examination(s) or job Title(s) for which you are applying” on the Standard Form 678.

Applications will not be accepted via email or FAX.

If you do not hear from us in 3-4 weeks, you may assume the position has been filled by another candidate.

Duty Statement:

Under the general direction of the Presiding Workers’ Compensation Administrative Law Judge, the Office Services Supervisor II, plans, organizes, directs the work, and is responsible for the supervision of Office Technicians (Typing) and Office Assistants (Typing and General). The OSS II performs the following duties:

Plans, organizes, assigns, and directs the work of clerical staff including coordination of and prioritization of workload in the Division of Workers’ Compensation Appeals Board, the Rehabilitation Unit, Disability Evaluation Unit and Information and Assistance Unit; interviews, hires and trains employees for the district office; evaluates performance, recommends appropriate action; and prepares written performance appraisal reviews of his/her staff.

Ensures that all incoming and outgoing mail is processed accordingly, and all documents are processed timely; meets with clerical staff to provide ongoing training on any changes that have been made to the case management system, laws or regulations; and responds to issues or problems with the case management system. Acts as liaison between the PWCALJs, WCALJs, SLT’s other DWC units and the clerks’ office; maintains records to ensure all files are up to date and new electronic files created when needed.

Meet with public regarding complaints about clerical staff and address issues as necessary. Ensure all machines are in proper working order. May act as Attendance Reporting Officer (ARO), administer typing certification exam upon request and order supplies.

Performs other related duties as required.

Additional Information:

Working Title Position Number
Office Services Supervisor II 400 - 676 - 1150 - xxx
Location County
San Diego SAN DIEGO
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
Until Filled None Specified
Contact Unit/Address Contact Name/Phone
HR - Certification Unit
P O Box 420603
San Francisco 94142-0603

1 (800) 564-0771

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.

It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.