All applicants will be considered however, SROA/Surplus will be given priority. This position is currently located in Van Nuys but will relocate to Glendale. Under the general direction of the Business Taxes Administrator I, incumbent performs a variety of specialized support tasks and technical duties for the Sales and Use Tax Division Statewide Compliance and Outreach Program. These duties include, but are not limited to, maintaining a tracking system for permit license verification on an electronic database. Perform account maintenance and registration functions by data entry and filing. Follow-up on amended return assignments, delinquent returns and lead source tagging. Answer phone calls from taxpayers, representatives and staff who require assistance and/or information. Meeting the requirement for this position may require overnight travel for up to five consecutive nights. The position requires the incumbent to be fingerprinted. The position is located in a high-rise building.
In addition to the standard state application (Std. 678) no more than a one paged typed response to the following questions must be submitted:
1. Describe a situation in which you assisted a customer or client. What level of contact did you have with them? What specific actions did you take to assist the customer or client? What was the end result?
2. Describe the nature of and your experience in maintaining confidential information. Was this information hard copy or electronic? How did you ensure that there was no breach of confidentiality?
3. Describe your own experience in preparing electronic reports. Did you prepare the documents in Microsoft Excel or in Word? How was this report utilized and who was the recipient?
Applications received without the typed requirement or more than one page will not be considered for review. Applications will be screened and only the most qualified candidates will be scheduled for an interview.
290 - 293 - 1139 - 004
Sales and Use Tax Department/ Van Nuys District Office
Final Filing Date:
Sales and Use Tax Department/ Van Nuys District 15350 Sherman Way #250 Van Nuys, 91406
Aurora May-Hernandez (818) 901-5360
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