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EQUALIZATION, BOARD OF

Title:  OFFICE TECHNICIAN (TYPING)
Salary: $2,686.00 - $3,264.00
Posted: 05/15/2013

Job Description:

All applicants will be considered however, SROA/Surplus will be given priority. This position is currently located in Van Nuys but will relocate to Glendale. Under the general direction of the Business Taxes Administrator I, incumbent performs a variety of specialized support tasks and technical duties for the Sales and Use Tax Division Statewide Compliance and Outreach Program. These duties include, but are not limited to, maintaining a tracking system for permit license verification on an electronic database. Perform account maintenance and registration functions by data entry and filing. Follow-up on amended return assignments, delinquent returns and lead source tagging. Answer phone calls from taxpayers, representatives and staff who require assistance and/or information. Meeting the requirement for this position may require overnight travel for up to five consecutive nights. The position requires the incumbent to be fingerprinted. The position is located in a high-rise building.

In addition to the standard state application (Std. 678) no more than a one paged typed response to the following questions must be submitted:

1. Describe a situation in which you assisted a customer or client. What level of contact did you have with them? What specific actions did you take to assist the customer or client? What was the end result?

2. Describe the nature of and your experience in maintaining confidential information. Was this information hard copy or electronic? How did you ensure that there was no breach of confidentiality?

3. Describe your own experience in preparing electronic reports. Did you prepare the documents in Microsoft Excel or in Word? How was this report utilized and who was the recipient?

Applications received without the typed requirement or more than one page will not be considered for review. Applications will be screened and only the most qualified candidates will be scheduled for an interview.



Additional Information:

Working Title Position Number
None Specified 290 - 293 - 1139 - 004
Location County
Sales and Use Tax Department/ Van Nuys District Office LOS ANGELES
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
05/30/2013 None Specified
Contact Unit/Address Contact Name/Phone
Sales and Use Tax Department/ Van Nuys District
15350 Sherman Way #250
Van Nuys, 91406
Aurora May-Hernandez
(818) 901-5360

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Notice: If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies. Learn all about it.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.