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Salary: $2,280.00 - $2,975.00
Posted: 05/15/2013

Job Description:

All applicants will be considered however, SROA/Surplus will be given priority. This position is currently located in Van Nuys but will relocate to Glendale. Under the close supervision of the Business Taxes Administrator I, the Tax Technician I learns and performs the less difficult and complex technical duties and is responsible for basic collection and technical support functions. This includes, but is not limited to, applying laws, rules and policies relating to the Board of Equalization’s programs; performing account maintenance duties, including the filing and pulling of taxpayer records and account files; accessing taxpayer information via a video terminal and/or modifying account information as necessary; processing incoming and outgoing mail which may include money payments and handles sensitive and confidential mail and/or material and switchboard duties on a rotational basis. Perform other job related duties as necessary. The incumbent will receive an additional $100 dollar per month pay differential. Meeting the training requirement for this position may require overnight travel for up to five consecutive nights. This position requires the incumbent to be fingerprinted. The position is located in a high-rise building. More than one position may be available.

In addition to the standard state application (Std, 678), no more than a one-page response to the following questions must be submitted:

1. Describe your experience with providing customer service.

2. What is your proficiency with using a computer and software like Microsoft Office?

3. Give an example of when you had to multi-task. How did you prioritize your tasks?

Applications received without the typed requirement or more than one page will not be considered. Applications will be screened and only the most qualified candidate will be scheduled for an interview.

Additional Information:

Working Title Position Number
None Specified 290 - 293 - 1973 - 720
Location County
Sales and Use Tax Department/ Van Nuys District Office LOS ANGELES
Timebase Tenure
Full Time Permanent   month(s)
Final Filing Date: Department Link:
05/30/2013 None Specified
Contact Unit/Address Contact Name/Phone
Sales and Use Tax Department/ Van Nuys District
15350 Sherman Way #250
Van Nuys, 91406
Paolo Maniego
(818) 904-2462

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The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.