This is a bilingual journey level position which performs the more technical analytical assignments independently and sometimes as a member of a team, such as program evaluation and planning, policy analysis and formulation, systems development, budgeting, planning, management, and personnel analysis. Duties will be assigned as appropriate for classification level at which filled. The incumbent studies the principles and techniques of the area of work to which assigned and under supervision, applies them. The incumbent participates in analytical studies of organization, procedures, budgetary requirements, and personnel management. Gathers, tabulates, and analyzes data; draws organization, workload, and other charts. Meets and consults with Board management, Board employees, and others to give and secure information; prepares reports and makes recommendations on procedures, policies, and program alternatives. Reviews and analyzes proposed legislation and advises management in areas of average complexity. Works as a Board representative in intergovernmental negotiations and prepares correspondence.
Conducts research and adjudicates the more complex HFP subscriber appeals of eligibility, enrollment, and effective date of coverage decisions (mainly in Spanish). Develops written recommendations to management of the appeal decision. Develops the supporting case file, in consultation with legal staff, for appeals that escalate to a review by an Administrative Law Judge from the Office of Administrative Hearings. Provides support for adjudication of appeals and hearings for the Access for Infants and Mothers (AIM) Program and Managed Risk Medical Insurance Program (MRMIP). Provides bilingual services such as translation for written recommendations to management, translation for AIM, Pre-Existing Insurance Program (PCIP), MRMIP and Healthy Families Program (HFP) material, and works directly with bilingual applicants in their first language.
Develops and monitors eligibility and enrollment policies and procedures, program operations and program notices for compliance with state and Federal standards and Board policy. Manages complex projects requiring the individual to lead a team and the project with little supervision. This may include on-site monitoring of the administrative vendor.
Extensive interpretation of state and Federal eligibility statutes, regulations, policies and guidelines to the HFP administrative vendor, enrolled subscribers, and the general public. Provides support for these functions for the AIM Program and MRMIP.
Represents the MRMIB in statewide outreach efforts in small and large group settings, including public speaking about the AIM Program, HFP and MRMIP. Reviews, edits, and makes recommendations on outreach and program materials for distribution to the general public and HFP applicants. This may include HFP and MRMIP Open Enrollment and handbook updates and updates to the AIM handbook. Provides support for the review of HFP health, dental, and vision plan marketing plans.
As assigned, attends Board meetings and makes technical presentations to the Board on eligibility and enrollment policies and issues.
• Must possess and maintain sufficient strength, agility, endurance, and sensory ability to perform the duties contained in this duty statement with or without reasonable accommodation. Typical Working Conditions
• Requires prolonged sitting, use of telephone and use of personal computers.
• High volume of customer service to subscribers and technical support to administrative vendors.
• Contact with employees from the Department of Health Care Services, contracted health, dental and vision plans, and the contracted administrative vendors.
• Requires the incumbent to travel periodically within the State and perform overtime as necessary.
• Normal hours of work include Monday through Friday 8 a.m. to 5 p.m. Other Expectations
• Demonstrates a commitment to exceptional performance of duties in a service-oriented manner.
• Ability to multi-task and meet deadlines.
• Demonstrates a commitment to maintaining a work environment free from discrimination and sexual harassment.
• Maintains good work habits and adheres to all policies and procedures.
• Demonstrates the ability to work independently as well as a member of a team.
• Effectively communicates orally and in writing with administrative vendors, management, co-workers, and the public.
• Ability to speak, read and write in Spanish.
Who May Apply:
Individuals who are currently appointed at the Associate Governmental Program Analyst or Staff Services Analyst (G) level or who have list, transfer or reinstatement eligibility may apply. Only the most qualified candidates will be interviewed. Hire may be restricted to SROA or surplus state employees. Duties will be commensurate to the level at which filled. To apply for this position, you must submit a Std. 678, State Application (available at www.calhr.ca.gov). In the Explanation Section of the application enter JOB ID# 12-EEM-022 and Position # 443-300-5393/5157-709 and the basis for eligibility. For list eligible candidates, please attach your exam results. Please mail your application to:
Managed Risk Medical Insurance Board
1000 G Street, Suite 450
Sacramento, CA 95814
Attn: Penni Correa- Personnel
E-mail applications will not be accepted. Applications received for this recruitment may be considered for additional vacancies. Applications must be postmarked or received at the above listed address by the final filing date, May 6, 2013.
If you have questions regarding this information, please contact Penni Correa, 916-323-4138.
Equal Employment Opportunity Employer to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age or sexual orientation.
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
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Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.
It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.