**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
JOB DESCRIPTION :
The Santa Ana and Los Angeles Field Offices are looking for enthusiastic and talented individuals who are interested in an exciting and challenging opportunity. Under the direction of the Regional Compliance Supervisor, chosen candidates will be responsible for resolving field collection personal income tax and business entity accounts. The selected candidates will utilize various FTB resources to locate delinquent taxpayers and/or assets as well as assist taxpayers by educating them on various tax-related issues. This position also requires excellent customer service skills, which will be helpful when working in the capacity as back-up to the public service counter staff. As a Compliance Representative, selected candidates will be required to travel within the respective region, including outlying areas, to conduct research and perform face to face interviews with taxpayers, representatives and third parties.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
Proficiency in MS Office (Word, Outlook, Excel, Internet Explorer etc.)
Ability to use on-line research resources
Good work ethics
WHO MAY APPLY : Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. A training and development assignment (T & D) may also be considered. All appointments are subject to SROA/Surplus hiring provisions. Surplus candidates must submit an application packet as outlined in this bulletin with a copy of their surplus status letter in order to be considered.
HOW TO APPLY : Interested applicants must submit ALL of the following documents:
*A completed application includes the position title, position number and contact person’s name in the job title line. Candidates who do not submit all of the required documents (incomplete application packages) will be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. FTB EMPLOYEES MUST HAND DELIVER OR ROUTE TO: Michael Britt at M/S L-17. Candidates not currently employed by the Franchise Tax Board must send their application package to the address shown below.
RPA #'s 1213-0413 and 0414
564 - 646 - 8619 - 001
Field & Complex Account Collection Bureau, Southern Region
If you are not a current or former State employee, you must first take an examination to obtain list eligibility. This does not apply to Student Assistant vacancies.
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