**THREE POSITIONS** If customer service is your specialty and you enjoy working with a variety of individuals and assisting others, the Board of Equalization’s (BOE) Headquarters Reception office is the job for you! We are looking for an individual that is dependable, has great communication skills, is very organized and works well in a team environment. Under the general direction of the Office Services Supervisor II, the Office Technician (Typing) performs technical tasks in support of the Reception Office, will assist visitors and employees; handle and transfer telephone calls; issue limited-term security badges; schedule conference rooms, cashier and reconcile regional transit (RT) items during the BOE employee discount period. This position requires a Monday – Friday, 8:00 am to 5:00 pm work schedule. Only the most qualified candidates will be interviewed. Office Technician (T) candidates must possess a valid typing certificate. The position is located in a high-rise building. All applicants will be considered; however, SROA/Surplus will be given priority.
SPECIAL REQUIREMENTS: (See below)
In addition to the STD. 628 not more than one-page typed response to the following questions must be submitted with your application.
1. Describe a situation in which you assisted a customer of client. What level of contact did you have with them? What specific actions did you take to assist the customer or client?
2. Describe the nature of you experience in maintaining confidential or sensitive information. How did you ensure there was no breach in confidentiality?
3. Describe you experience handling negotiable instruments and/or accountable forms. What was your role in keeping these items secure?
290 - 360 - 1139 - XXX
Administration - Reception Office
Final Filing Date:
Administration - Reception Office 450 N Street, MIC: 11 Sacramento, CA 95814
Lenea Parrott (916) 323-6348
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It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.